Focused online therapy with expert providers

What to expect in online therapy

• 1

  Get started by attending your first session

  45-60 MIN SESSION
  

  Consider your needs

  Identify your reasons for seeking care & explore the types of services offered, like individual therapy, psychiatry, & more — to ensure you’re addressing your specific concerns or challenges.

  

  Find a provider

  View providers licensed in your state who meet your needs; search by insurance, specialties, credentials, education & more. Need help? Call us at 833-966-4293.

  

  Attend the first session

  Your therapist will spend most of your first session gaining a holistic picture of you. While it may feel formal, it’s designed to create a practical treatment plan for your ongoing sessions.

• 2

  Attend secure sessions from the comfort of home

  30-60 MIN, VARIES BY SERVICE
  

  Meet securely

  We understand the importance of both privacy & comfort — you’ll receive a secure, HIPAA-compliant video link to your email well before your session.

  

  Attend sessions

  Once your treatment plan is created, your provider will regularly check in and encourage feedback to ensure the approach & style of therapy are effective for you.

• 3

  Seamlessly switch to find the best connection
  

  Adapted to your needs

  If your therapist’s approach or style isn’t a good fit, don’t worry! Let them know, & they can either adjust or refer you to another therapist within our Thriveworks provider network.

  

  Find your best match

  It’s common to want to meet with multiple therapists before finding the best fit. Our customer service team can help you seamlessly switch if you’re not connecting. Call 833-966-4293 for help.