ALERT: In response to COVID-19, insurance is paying for telehealth/online counseling

Call (865) 730-4171 or click here to schedule online counseling.

Getting counseling shouldn’t be a hassle.
At Thriveworks it’s never been easier.

Thriveworks Lemon Slice

Knoxville Counseling – TN Therapists, Mental Health Services

Even the best of lives is full of “ups and downs,” “highs and lows,” “good times and hard times,” “summers and winters.” If you’re on this webpage today, it’s possible that your life is in one of those winters.

While it is true that many already successful and happy people seek counseling for continued growth and achievement, a lot of people don’t think about talking to a therapist or coach until they’ve experienced a particularly harsh emotional winter, often braving it alone, getting colder and colder.

Perhaps your situation is similar to one of the following scenarios:

  • A close friend or family member has passed away and you’re having a difficult time moving through the grief
  • You’re noticing a downward turn in your career and don’t know how to change directions
  • You or your spouse has started using the D-word (divorce) in arguments
  • Physical aches and pains are persistent, and don’t go away even with medical treatment
  • Your days are characterized by fatigue and an overall lack of motivation

If you’re in an emotional winter, it’s important that you get warm, and fast. Unfortunately, the traditional process of calling counseling offices, leaving messages and waiting to hear if they accept your insurance (and have current session openings) only prolongs the winter. Perhaps it even makes your life feel a little colder because the helping hand seems so far out of reach.

We began Thriveworks to put an end to these prolonged exchanges, to offer a new approach to counseling where the help you need is available when you need it, not days or weeks later. When you call us, you will speak to an actual person who will help you get an appointment for the same week, if not within 24 hours of your call. You will also get online counseling therapy opportunities.

We invite you to thrive in life!”

These days, it’s hard to turn your head without seeing someone trying to provide you advice, predictions, secrets to success, or a miracle cure of some kind. That’s not us.

Thriveworks Knoxville Counseling therapists are fully licensed and certified mental health professionals, with additional expertise in positive psychology and coaching (coaching, or “life coaching,” focuses on helping clients reach their personal and professional ambitions/goals).

We, the therapists at Thriveworks Knoxville Counseling, want you to know that regardless of how cold, dark or difficult life seems right now, we want to help you to restore happiness, and to bring positive impactful change into your life. Call today for in-person counseling or online therapy.

In short, people seek help from a counselor or coach to achieve balance.

Popular culture obsesses over external appearance. Headlines like “This 1 Secret Makes Gym Owners Mad!” or “Get 6-Pack Abs with this Simple 6-Minute Exercise” or “Celebrity XYZ Reveals their Secrets to Losing that Baby Weight!” inundate our news feeds, but rarely do we ever see headlines offering the latest hot tips on how to reduce stress and increase fulfillment.

This is an egregious lack of balance. Just like we should be pursuing physical wellness through regular exercise, sleeping well and eating a nutritious diet (headlines like the above parodies will likely not lead you there), our mental wellbeing benefits greatly from attention, care and professional guidance.

Without balance, without active maintenance of the entirety of your person, you run the risk of day-to-day living becoming burdensome and overwhelming.”

In truth, there is no standard set of reasons for why millions of people look to a counselor or coach for help — the list is infinite.

As a sample, here are a few of the reasons why people work with Thriveworks Knoxville Counseling:

  • Anxiety disorders
  • Couples and marriage counseling
  • Eating disorders
  • Obsessive-compulsive tendencies
  • Grief counseling
  • ADHD counseling
  • Child therapy
  • Suspected abuse of a child
  • Psychological testing
  • Anger management
  • Addiction issues
  • Life coaching
  • Life transitions such as divorce or loss of a job

While this list can go on forever, there are, however, three identifiable benefits our clients receive.

A Thriveworks Knoxville Counseling coach or therapist will teach you how to:

  1. Set and achieve goals
  2. Work through challenging relationships and life issues
  3. Pursue inner strength and personal growth

Thriveworks Counseling was founded in 2008 with the mission of helping clients dramatically improve their lives, careers and relationships. Although we’ve grown from the windowless one-room office in Cambridge, Massachusetts, to a growing national franchise, our mission stays the same.

With great pride we offer our therapy and coaching services in Knoxville, Tennessee. Our clinicians are leaders in the field and have been featured in trusted news outlets, such as, Mashable, The Cult of Mac, Bleacher Report, The Boston Globe, Chicago Tribune, Counseling Today, CNN, Prevention, Newsday, AJC, The Monitor, and more. Furthermore, you can trust our counselors and coaches to stay at the cutting edge of knowledge and techniques through the rigorous continuing education programs they participate in.

Major Insurance Plans Accepted

By Accepting major insurance plans, we make high-quality counseling care affordable in Knoxville, Tennessee.”

We get it. You pay a lot for those insurance premiums every month — and those insurance plans cover mental health counseling services. You don’t want to pay hundreds of dollars out-of-pocket when you could be paying a $20 co-pay.

We find it alarming how few counseling practices are willing to serve their valued clients by accepting their insurance payers reimbursements. In contrast to the norm, we accept many (if not most) major insurance plans including Blue Cross Blue Shield, Anthem, Aetna, Cigna, Tricare, Humana and many more.

Appointments Available Within 24 Hours

At Thriveworks, we’re redefining the term ‘customer service’ in counseling. While many practices fail to even answer their telephone, and have waiting lists that are weeks or months long (usually due to therapists “part time” schedules), Thriveworks Knoxville Counseling offers premium care, including sessions within 24 hours, and access to your counselor or coach by both telephone and email, even when you don’t have an appointment on the books.

Extended Evening and Weekend Hours

Thriveworks Knoxville Counseling offers session times that suit your schedule, with appointments available during the daytime, evening and on weekends. Our current hours of operation are from 8 a.m. to 9 p.m. Monday through Friday, and from 8 a.m. to 5 p.m. Saturday.

Even if you need an appointment outside of our posted schedule, don’t hesitate to contact us. Our team has been known to schedule clients outside of our already extended hours.

Contact Thriveworks Knoxville Counseling

Thriveworks helped me realize that I do believe people can change. I’m not the person I was three months ago, broken and fearful. I’m healthy and happy and for the first time being kind to myself. Thank you for giving me my life back.”

You can thrive. We can help. You may be experiencing an emotional winter or simply seeking to improve your career and empower your relationships. Either way, Thriveworks Knoxville Counseling is here for you.

Our clinicians and coaches are dedicated to your growth, but they can’t share their knowledge and expertise without meeting you first. The past is gone and the future is always beyond our reach. Call us today at 865-730-4171 to get started.

Our Clients Get More

We call this The Thriveworks Difference

Thriveworks Typical Counseling Practice
Offices open early and late
Same- or next-day appointments
Appointments start on time Unlikely
Care at 240+ locations
Phone access to your provider between sessions
Email access to your provider between sessions
Providers that accept major insurance plans
Online counseling opportunities Unlikely
Ask-a-coach 24hr Q&A
Text support via our Success Navigator
Exclusive video content
Counselor-moderated community discussion
Ultra-flexible 23.5hr cancellations
A free e-copy of "Leaving Depression Behind"
Thriveworks Counseling Knoxville

People Love Our Providers!

Overall Rating: 5★★★★★ based on 19 5 1 19 reviews. See all reviews
Thriveworks Counseling Knoxville

Justin Hall was great

I saw Justin for assistance with OCD. He showed me how to look at things in a way that did not allow my OCD to take over. I will would highly recommend him.
Thriveworks Counseling Knoxville


I have been taking my 7 year old grandson to see Justin. He had horrible anxiety. It saddened us to see how bad it was. He had developed tics. Justin was absolutely wonderful with him. He has overcome most of his fears and tics have went away. I would highly recommend Justin.
Thriveworks Counseling Knoxville

Cannot Recommend Enough

Going to Thriveworks for the past year and a half has been the most rewarding counseling experience I’ve had. Seeing Lindsey has had the single biggest impact on my emotional and mental health, especially in healing from past childhood abuse and trauma, and ongoing PTSD. Out of multiple counselors in two states, Lindsey Chandler is by far the one with whom I’ve felt the most accepted, supported, and encouraged by. I am grateful for the Thriveworks space, as it is not at all clinical nor intimidating, but entirely warn and welcoming. It is nearly a scent-free environment, which is vital for the comfort of any highly sensitive persons. I choose to drive an hour from home each visit specifically to stay loyal to a place where I finally feel safe and valued—where in the past commuting five minutes from home to work with a therapist felt like a chore and an ordeal—and I will continue to do so as I work further toward a healthier me.
Thriveworks Counseling Knoxville

Dr Neal is amazing!!

Dr Neal has helped me more in the last 2 months than any other therapist in the last 5 years. Therapy has become a joy instead of a chore. :)
Thriveworks Counseling Knoxville

Justin Hall

Justin Hall is an excellent therapist. Very easy to talk to and genuinely concerned with the patient.
Thriveworks Counseling Knoxville

Amanda Gilliam

Amanda Gilliam has been such a blessing in helping my daughter deal with her anxiety issues. My daughter is much stronger and confident now thanks to Amanda's expertise,dedication, and just willing to talk about whatever my daughter wants to talk about! Great person to call if you in know someone dealing with anxiety!
Thriveworks Counseling Knoxville

Mrs. Amanda

My son saw “Mrs. Amanda” as he affectionately called her shortly after my marriage ended in a high conflict divorce. My son was 6 years old at the time, so it was difficult for him to process his feelings without knowing how to communicate with us. Amanda Gilliam was always there to listen and provide outlets for him to speak openly about his feelings in a way that could be understood. She is top knotch in my book and I would highly recommend her as a professional!
Thriveworks Counseling Knoxville

Justin Hall

I was in sessions with Justin for about a year and highly recommend him. He has a deep grasp of psychology that he is constantly refreshing and renewing, and he was able to help me a lot in understanding what was driving the emotions and feelings of myself and close family members. He was a great help.
Thriveworks Counseling Knoxville

Karen Trotter

Karen has been so AWESOME in assisting with my daughter’s healing process. It’s been a blessing having so many diverse avenues for myself & my daughter to communicate with Karen & her immediate responses 😘. I tried to rate Karen as 5 + but it wouldn’t let me 😁
Thriveworks Counseling Knoxville

Not the place for me

I have attended one session alone and a second session with my then girlfriend at her urging me to seek couples therapy, in this session I was basically felt like all the relationship issues were my fault and as I was pressured more and more about my issues I walked out of the session to collect my thoughts as I was being bombarded by both my girlfriend and my therapist. Apparently after I stepped out the therapist told my girlfriend that I was worse than an addict and she was sorry but didn’t feel I was worth attending counseling with, this resulted in the end of that relationship before We even left the office. I have other issues and have realized that I am suffering from depression due to other issues and this has added to my depression. At this point I have no intention of returning to see this counselor or any other counselor there as they have added to my problems leaving me feeling like I am not good enough. Honestly if this is how they make their clients feel then as far as I’m concerned this office shouldn’t even exist. I need to find out how I can be refunded at Least a portion of the money I’ve “wasted” on this experience and hope I can find someone else who is willing to help me work through my issues and not feel persecuted.
Thriveworks Counseling Knoxville

Makes Getting Better Easy

I can't thank Amanda Brooks enough. She's an amazing person and is an amazing place. After calling about 15 therapists and getting immediately turned away, returned my call within the hour and Amanda was hand-picked for me and my situation. I got an appointmentheduled that day. There's ALWAYS time for me andheduling/canceling is never a hassle. There's a therapist on call 24/7 and Amanda always makes time for me when I need it. The office is a lovely, calming place and I always feel comfortable and welcome. It makes getting better easy.
Thriveworks Counseling Knoxville

Amanda genuinely cares

Amanda helped/helps me is so so many ways. No matter what I come into the office with she helps me problem solve and always genuinely cares about what I have to say or about how I feel. I feel like I can come to her with anything and there will be no judgement. She always welcomes me with a smile and helps me dig deep in every session and I couldn't ask for a better support.
Thriveworks Counseling Knoxville

Perfect Therapist for My Child

Amanda Brooks has been a wonderful and supportive therapist for my child who was suffering from depression and anxiety. My child is very picky about who she trusts and Amanda has been the perfect therapist; she immediately put my child at ease and has been there for emotional support whenever we needed her help.
Thriveworks Counseling Knoxville

Definitely Recommend

I have been very pleased with my experience at Thriveworks. Amanda has helped my children and I learn to deal with some major life issues. She has provided us with a listening ear and helpfulsolutions. She has helped us all develop skills to deal with life's ups and downs in a productive, positive way. I highly recommend her!
Thriveworks Counseling Knoxville


Justin was very rude to us when he was the one who didn't listen and made aheduling error. He was inappropriate to me in front of my son. Wouldn't recommend.
Thriveworks Counseling Knoxville

Peace Keeper

Amanda Brooks has been such an excellent help to me throughout the past 2 1/2 years I've had her as my therapist. Ive been able to speak to her like I haven't even my closest friends. She's helped me to work through & over come many different obstacles, as well as past trauma in my lifetime & continues to help me find peace with my past, present & future. She's been my peace keeper through it all.
Thriveworks Counseling Knoxville

Life Changing

Justin Hall has changed my life and the way that I approach it. He has a way of helping one redirect behaviors and ideas in order to improve overall quality of life. I would recommend him to anyone who wants positive change in thinking.
Thriveworks Counseling Knoxville

Helped me out in a bad situation.

My work environment had become extremely difficult over the last 5 years. Justin helped me deal with a very dysfunctional system. Nothing has changes as far as circumstance, but my approach and thinking has changed. Things are much better. Very practical. Would recommend Justin to anyone looking for help.
Thriveworks Counseling Knoxville


My experience with Dr. Williams has been more than helpful. I initially came to her for couples counseling, but ended up seeing her one on one and finding my sanity again. My experience has been more than helpful. I highly recommend her.
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Thriveworks Counseling


  • 10434 Jackson Oaks Way
    Knoxville, TN 37922

  • Mon-Fri:8AM-9PM

It’s Time to Start a Relationship with a Thriveworks Counselor

It’s not easy, but we’re extremely selective about the counselors, psychologists, and coaches that join our practice. Experience a provider with skill and passion for helping clients make meaningful advances in their lives, relationships, careers, and happiness.

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