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23,167 people sought online therapy help in Massachusetts in the last year

Discover how starting online therapy can support your own journey toward a happier, more fulfilling life.

Meet with a provider as soon as this week

Good news! We have 96 therapists in Massachusetts available for an online or in-person session.

Starting Online therapy

What is online therapy?

With Thriveworks, Online therapy is an effective alternative to in-person therapy services in which a client can speak to a Thriveworks therapist remotely via online video conferencing. Online sessions are just as effective as in-person treatment, but they can also provide added benefits like reduced travel time, saving money on transportation or childcare, and increased access to care.

How does online therapy work?

Online therapy works much like traditional in-person therapy but takes place through secure video conferencing. Clients can attend Online therapy from any safe place they choose that has access to the internet, whether that be their home or another easily accessible place. Like in-person treatment, a therapist will work with their client to address their concerns, create goals, and establish an effective treatment plan.

What is the best option for online therapy?

There is no best option for online therapy—instead, it’s best to focus on finding a provider that meets your specific needs and with whom you can form a professional connection with.

Is online therapy just as effective?

Yes, online therapy is just as effetive for many clients as in-person sessions.

How long does online therapy last?

Online therapy can last for a few months to years depending on the goals and symptoms of the client. The treatment process will be unique to each client and lend itself to their specific concerns, which means that the time it takes to treat them will always be different. Timing is also up to the client themselves; they are free to stop therapy whenever they please, especially if they feel they have reached their goals and addressed their concerns.

How much does online therapy cost?

At Thriveworks, we accept most major insurance plans, allowing many clients to pay as little as $0–$50 per session with their co-pay. We also offer self-pay options for those out-of-network or without insurance. Self-pay rates for talk therapy range from $160 to $240 for intake sessions and $135 to $195 for follow-ups, depending on your state. For psychiatry services, self-pay intake sessions are $255–$375, with follow-ups ranging from $175–$300, also varying by state. More information on current self-pay costs is available on our pricing page.

Pricing & insurance

Our therapists accept most major insurances. We accept 585+ insurance plans, and offer self-pay options, too.
Learn more about pricing for therapy and counseling services at Thriveworks.

Our therapists and counselors accept 23 insurance plans

  • Aetna

  • Blue Cross Blue Shield of Massachusetts | BCBS Medicare Advantage (HMO | PPO)

  • Blue Cross Blue Shield | Anthem (Blue Card)

  • Blue Cross and Blue Shield of Massachusetts | BCBS

  • Carelon

  • Carelon | Medicare Advantage

  • Cigna | Evernorth

  • Compsych

  • Fallon Health | Medicare Advantage

  • Firefly Health Plan | Cigna PPO Network

  • First Health Network

  • Harvard Pilgrim

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Self-pay costs at
Talk therapy

Talk therapy

Includes individual, couples, child/ teen, & family therapy

First session

$1

Ongoing sessions

$1

Talk therapy

Psychiatry

Includes reducing symptoms with medication & management

First session

$1

Ongoing sessions

$1

Hear from our clients

4.7 Learn about verified reviews
★★★★★
Donna has been my lifeline for 6 years. She challenges me to think bigger and give myself grace. Donna has never missed an appointment and checks in with me when she doesn't have to. I've pushed myself to do things out of my comfort zone because of her and the results have been unmeasurable. Never once have I felt judged and she gives her full and undivided attention. I cannot say enough about her and I could not be more grateful that I found her.
Read more Donna has been my lifeline for 6 years. She challenges me to think bigger and give myself grace. Donna has never missed an appointment and checks in with me when she doesn't have to. I've pushed myself to do things out of my comfort zone because of her and the results have been unmeasurable. Never once have I felt judged and she gives her full and undivided attention. I cannot say enough about her and I could not be more grateful that I found her.
Lindsey May 2025
Thriveworks.com verified review
★★★★★
Very happy
Jarrod Apr 2025
Thriveworks.com verified review
★★★★★
The therapist asked thoughtful questions and her responses were thoughtful and professional. It showed her understanding of mental health issues
Sharon Apr 2025
Thriveworks.com verified review
★★★★★
Dr. Martin Hill has been incredibly understanding, helpful and walking me through the struggles I have been facing.
Tara Apr 2025
Thriveworks.com verified review
★★★★★
Tim is an awesome listener! He remembers conversations that we've had and will bring them up as a gage to of the progress I've made. I would recommend him to anyone who is considering therapy!
Mikelyn Apr 2025
Thriveworks.com verified review
★★★★★
Flexibility for evening and weekends was really important to me seeking out therapy. The availability alone for Timothy was a positive for keeping him as my provider, in addition to the understanding he has for allowing me to express feelings and opinions at my workplace which is the primary stressor as an educator.
Read more Flexibility for evening and weekends was really important to me seeking out therapy. The availability alone for Timothy was a positive for keeping him as my provider, in addition to the understanding he has for allowing me to express feelings and opinions at my workplace which is the primary stressor as an educator.
Sebastian Apr 2025
Thriveworks.com verified review
★★★★★
For the past year my mental, emotional and physical health has been restored. By God's providence, I connected with a psychiatric nurse practitioner at your agency. She skillfully assessed my situation and quickly prescribed much needed medication. I was at an all time low. Because of her expertise, compassion, and support, my life was renewed. So incredibly grateful to have my life back again.
Read more For the past year my mental, emotional and physical health has been restored. By God's providence, I connected with a psychiatric nurse practitioner at your agency. She skillfully assessed my situation and quickly prescribed much needed medication. I was at an all time low. Because of her expertise, compassion, and support, my life was renewed. So incredibly grateful to have my life back again.
Lillian Feb 2024
Thriveworks.com verified review
★★★★★
The therapist at Thriveworks ( Stephen Medina) is absolutely fantastic. He is very well educated and is able to get me to open up.
Sharron Feb 2024
Thriveworks.com verified review

Where to find us

Phone number

(617) 744-3679

Languages spoken by MA providers

  • Urdu
  • Mandarin
  • Arabic
  • Spanish
  • Creole
  • English
  • Cantonese
  • French

Support Hours

Wednesday 8:00am - 9:30pm
Thursday 8:00am - 9:30pm
Friday 8:00am - 9:30pm
Saturday 8:00am - 6:00pm
Sunday 8:00am - 6:00pm
Monday 8:00am - 9:30pm
Tuesday 8:00am - 9:30pm

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