Our counselors in Knoxville, TN offer goal-setting counseling services

Chelsea Lane is a Licensed Clinical Social Worker with 6 years of experience helping clients navigate mental health and life challenges. Chelsea blends empathy, humor, and real-life experience to create a safe, judgment-free space for healing. She specializes in supporting clients facing anxiety, depression, and major life transitions.

Chelsea holds a Master’s in Social Work from the University of South Carolina. Her approach combines clinical insight with compassion and a bit of humor, helping clients feel comfortable and confident in their path toward growth. Her approachable, down-to-earth style empowers clients to feel heard and supported on their journey.

Chelsea invites clients to show up just as they are. Whether you’re navigating emotional overwhelm or seeking a safe space to talk things through, her goal is to walk beside you with no judgment, just understanding and care. She’s here to help you move forward with clarity and confidence.

Krystal Shaffer is a Licensed Clinical Social Worker (LCSW) with over 13 years of experience in the mental health field. She has worked with a variety of populations including, children and youth, geriatric, crisis management, substance use and general mental health. Krystal received her Masters in Social Work from East Tennessee State University. She participated in an intensive training in trauma focused CBT and DBT for her first two years as a therapist and this has shaped her therapeutic path.

Here are some words from Krystal herself:

I am a trauma informed cognitive behavioral therapist with a focus on using interventions for somatic recovery and cognitive reframing.

I treat the following disorders:

Trauma and stress related disorders such as CPTSD, PTSD, Adjustment, OCD, Social Phobia, General Anxiety, Stress Management

Mood disorders including Depression and Bipolar. 

Crisis Care Management including Borderline Personality Disorder, Suicidality, self harm, and existential crisis 

ADHD, grief, women's health, outpatient substance abuse disorder, insomnia (behavioral interventions), emotion regulation, and self esteem

I am NOT trained in couples or family counseling, eating disorders, autism or gender dysphoria

I operate out of the following modalities and theories: CBT, DBT, ERP, Motivational Interviewing, Mindfulness Behavioral Interventions, client centered approach, Polyvagal theory, Trauma informed care (Cognitive Processing and Internal Family Systems). 

I am also aware that not everyone is seeking OR in need of a specific intervention type of therapy. Sometimes we are looking for a place to be heard and a place to work through our own thoughts. I can provide a nonjudgmental atmosphere where we can work on identifying triggers for the current ailment, uncovering root cause, provide a validating listening environment, and refer to other professions to help with your individual healing journey. (psychiatry, psych NP, nutritionist, medical PCP, holistic health practitioners, case management or other community resources such as AA, NA, homeless shelters, domestic violence shelters etc.)

I am a Licensed Professional Counselor (LPC) with a Mental Health Service Provider designation (LPC-MHSP) in the state of Tennessee. I have years of experience working with clients as young as 4 and as old as 65. I specialize in treating anxiety, depression, adjustment-related issues, PTSD, personality disorders, relationships and marital issues, gender dysphoria- or identity-related issues, grief, and more.

I utilizes an integrative treatment approach to match my client's needs, but mostly I utilize cognitive behavioral therapy (CBT) and an overall person centered approach to guide my sessions. This along with my professional experience and compassion for helping others, enables me to provide a safe space for my clients and to not feel alone in their journey.

I am confident that I can help you work through the mental health concerns or conditions you might be experiencing. I also congratulate you for having the courage to take the first step toward reaching out. If you are ready to work together and take the next step in your mental health journey, schedule an appointment with me today!