availability-icon

Online

Our therapists provide online therapy in Knoxville, TN

Get in-person or online care, and cover the majority of the costs with your insurance.

All Knoxville services

Connect with a therapist, psychiatrist or counselor near you
Image of a therapist and client in a counseling session.

561 people sought online therapy help at Knoxville in the last year

Discover how starting online therapy can support your own journey toward a happier, more fulfilling life.

Meet with a provider as soon as this week

ACCEPTING NEW CLIENTS

Aetna, Blue Cross Blue Shield | Anthem (Blue Card), BlueCross BlueShield of Tennessee | BCBS, +18 more
Military / Veteran, Anger, Behavioral Issues, Coping Skills, Men’s Issues, +14 more

Ability is what you're capable of doing. Motivation determines what you do. Attitude determines how well you do it.

ACCEPTING NEW CLIENTS

Aetna, Blue Cross Blue Shield | Anthem (Blue Card), BlueCross BlueShield of Tennessee | BCBS, +14 more
Military / Veteran, Domestic Abuse, Narcissism, LGBTQIA+, Coping Skills, +17 more

Hello, I am glad that you are here! As you work with me, you will see that I am very liberal, non-judgmental, and inclusive to all cultural and racial... Hello, I am glad that you are here! As you work with me, you will see that I am very liberal, non-judgmental, and inclusive to all cultural and racial identities. Clients often want to work with me because I have a holistic approach to therapy and teach a wide variety of skills. I am of the LGBTQIA + community and specialize in issues that arise in this population, including religious persecution. Read more

ACCEPTING NEW CLIENTS

Aetna, Blue Cross Blue Shield | Anthem (Blue Card), BlueCross BlueShield of Tennessee | BCBS, +17 more
Behavioral Issues, Coping Skills, Self Esteem, Stress, Women’s Issues, +5 more

As an individual who has experienced anxiety and depression, I understand the value of having support to help you navigate through these issues. I wo... As an individual who has experienced anxiety and depression, I understand the value of having support to help you navigate through these issues. I would love to be that support for you and walk alongside you as you become the best version of yourself! Read more

Starting Online therapy

What is online therapy?

With Thriveworks, Online therapy is an effective alternative to in-person therapy services in which a client can speak to a Thriveworks therapist remotely via online video conferencing. Online sessions are just as effective as in-person treatment, but they can also provide added benefits like reduced travel time, saving money on transportation or childcare, and increased access to care.

How does online therapy work?

Online therapy works much like traditional in-person therapy but takes place through secure video conferencing. Clients can attend Online therapy from any safe place they choose that has access to the internet, whether that be their home or another easily accessible place. Like in-person treatment, a therapist will work with their client to address their concerns, create goals, and establish an effective treatment plan.

What is the best option for online therapy?

There is no best option for online therapy—instead, it’s best to focus on finding a provider that meets your speicifc needs and with wom you can form a professional connection with.

Is online therapy just as effective?

Yes, online therapy is just as effetive for many clients as in-person sessions.

How long does online therapy last?

Online therapy can last for a few months to years depending on the goals and symptoms of the client. The treatment process will be unique to each client and lend itself to their specific concerns, which means that the time it takes to treat them will always be different. Timing is also up to the client themselves; they are free to stop therapy whenever they please, especially if they feel they have reached their goals and addressed their concerns.

How much does online therapy cost?

Our Thriveworks therapists at Thriveworks in Knoxville, TN accept most major forms of insurance, which means that many of our clients only pay $0-$50 co-pay per session. However, there are also self-pay options that sit around $200 per session, depending on the service and location, for those who are out-of-network.

Need more help deciding?

We’ve all experienced events that we thought would break us. Maybe it’s a relationship that ended badly, a mental illness that wouldn’t let up, or the current coronavirus pandemic. It’s not fun when you’re hurting.

“We cannot change the cards we are dealt, just how we play the hand.” -Randy Pausch

Would you believe us if we said that not only is healing possible, but thriving is too?

It is! And now with online counseling with Thriveworks Knoxville, the tools to thrive can be found in your own home. If you want to schedule an online counseling appointment today, call (865) 730-4171.

What Is Online Counseling?

When you think of counseling, the picture that comes to mind is a counselor meeting face-to-face with a client. However, that is not the only option. With technology like phones and video, counselors and clients have the option of meeting virtually.

Online counseling– or teletherapy as it is sometimes called- is a way to receive licensed, professional help through the medium of phone or video calls. Online counseling is just as effective, affordable, and safe as in-person counseling.

Together with a counselor, you will decide which method of online counseling you would like to use phone counseling or video counseling. Both are simple, easy to use methods. If you opt for phone counseling, your counselor will call you for your scheduled appointment. For video counseling, your counselor will send you a link to follow shortly before your scheduled appointment. After that, it’s counseling as normal! All you need is a safe, comfortable spot to sit and Wi-Fi.

Does Online Counseling Work?

This is the other question we get a lot. Is it effective? Is it inferior to in-person counseling?

Thriveworks Knoxville is happy to report that the research has been done and the results are conclusive: online therapy is just as effective as in-person counseling. And, it has some added benefits.

Let’s imagine a situation:

It’s 3 pm and you just put the kids down for a nap. You tiptoe out and make a cup of coffee before snuggling into your favorite chair with your favorite blanket. Your counselor has sent you the video link ahead of time, so you just pop in your earbuds and hit the link. For one hour you give yourself room to heal and grow.

Or:

It’s noon and you have a one-hour lunch break before it’s back to work meetings until 7 tonight. You hurry out to your car with lunch in hand. As you slide into the front seat and open the leftovers, you answer the phone call from your counselor. You eat as you rehash how the new coping skills you’re learning are helping with your anxiety, but how you still aren’t sleeping well at night. By the time you have to rush back into work you’re feeling refreshed and excited about what the future holds.

These are situations that can absolutely happen in online therapy with Thriveworks Knoxville. Online counseling is flexible to your needs and lifestyle. The 5 things the two counseling session had in common were:

  1. Convenient: You can fit online counseling into your No more driving around town to get to a session or worrying about counseling office hours.
  2. Comfortable: Feeling safe and comfortable is vital to a successful counseling appointment. All of Thriveworks Knoxville’s offices and counselors create a welcoming atmosphere, but sometimes you’re just more comfortable at home.
  3. Safety: For one, you don’t have to worry about driving in dangerous weather or getting caught in traffic. Also, all of the phones and video apps Thriveworks Knoxville uses are 100% safe. You never have to worry about your confidentiality being leaked.
  4. Affordability: Most insurances now cover online therapy (both phone counseling and video counseling). If your insurance doesn’t cover online counseling, Thriveworks Knoxville, TN has an affordable self-pay option.
  5. Positive Benefits: The benefits of counseling can range from sleeping better at night to being more productive, to starting down a career path you’re excited about! Counseling is a tool we can help you use to shape the future you want, however that looks.

Online counseling with Thriveworks Knoxville makes it easy and accessible for everyone to receive professional counseling. The opportunity to thrive is just a phone call away.

Coronavirus Outbreak and Online Counseling

The coronavirus pandemic has hit us all in different ways. Maybe you’re worried about the health and safety of a loved one. Maybe you’re concerned about your financial future and the small businesses here in Knoxville. Or maybe the simple stress and loneliness of social distancing and shelter-in-place orders are weighing heavy on you. Whatever you are facing today, Thriveworks Knoxville wants you to know:

You are not alone. You are strong and together we will get through this.

Online counseling is a way to remain safe while addressing the mental and behavioral health concerns that might arise during this time. Thriveworks Knoxville has seen people virtually for reasons including:

  • Coronavirus anxiety. Yep, it’s a real thing. Psychologists have seen anxiety and other mental illnesses spike during this time. There’s nothing shameful about that! It’s important to talk to someone if you’re feeling overly anxious. Symptoms of coronavirus anxiety can include obsessively checking the news, stomach pains or headaches, and thoughts that loop back to worst-case scenarios.
  • This can be a big deal! No one deserves to feel lonely, and there are ways to feel better, even in the midst of social isolation.
  • Counseling for children and adolescents. Whether it’s boredom, anxiety, feeling lost, or despondency, your children are probably facing extra challenges during this pandemic. The stability and fun of school and extracurricular activities were taken away from them suddenly. Thriveworks Knoxville has counselors who love working with kids and can help your children self-regulate their emotions and keep their feet grounded during this chaotic time.

The coronavirus pandemic is no joke. Online counseling is our response to it. We will continue to meet the needs of our community and your mental health during this stressful time and beyond.

Online Counseling in Knoxville, TN—Knox County

Online counseling delivers professional, beneficial therapy to the privacy of your home or even the front seat of your car. It is convenient, comfortable, and safe. Thriveworks Knoxville is glad we are able to provide this service and look forward to your call! We can be reached at (865) 730-4171.

Pricing & insurance

Our therapists accept most major insurances. We accept 585+ insurance plans, and offer self-pay options, too.
Learn more about pricing for therapy and counseling services at Thriveworks.

Our Knoxville therapists and counselors accept 22 insurance plans

  • Aetna

  • Blue Cross Blue Shield | Anthem (Blue Card)

  • BlueCross BlueShield of Tennessee | BCBS

  • BlueCross BlueShield of Tennessee Medicare Advantage

  • Caresource

  • Cigna | Evernorth

  • Cigna | Evernorth EAP

  • Cigna | Evernorth Medicare Advantage

  • Compsych

  • First Health Network

  • Humana Exchange

  • Humana HMO/POS

Show more
Self-pay costs at Knoxville
Talk therapy

Talk therapy

Includes individual, couples, child/ teen, & family therapy

First session

$1

Ongoing sessions

$1

Talk therapy

Psychiatry

Includes reducing symptoms with medication & management

First session

$1

Ongoing sessions

$1

Hear from our clients

4.6 Thriveworks Knoxville reviews are collected through Thriveworks.com.
★★★★★
I saw Justin for assistance with OCD. He showed me how to look at things in a way that did not allow my OCD to take over. I will would highly recommend him.
Read more I saw Justin for assistance with OCD. He showed me how to look at things in a way that did not allow my OCD to take over. I will would highly recommend him.
Knoxville Feb 2020
Review left on Thriveworks.com
★★★★★
I have been taking my 7 year old grandson to see Justin. He had horrible anxiety. It saddened us to see how bad it was. He had developed tics. Justin was absolutely wonderful with him. He has overcome most of his fears and tics have went away. I would highly recommend Justin.
Read more I have been taking my 7 year old grandson to see Justin. He had horrible anxiety. It saddened us to see how bad it was. He had developed tics. Justin was absolutely wonderful with him. He has overcome most of his fears and tics have went away. I would highly recommend Justin.
Knoxville Sep 2019
Review left on Thriveworks.com
★★★★★
Going to Thriveworks for the past year and a half has been the most rewarding counseling experience I’ve had. Seeing Lindsey has had the single biggest impact on my emotional and mental health, especially in healing from past childhood abuse and trauma, and ongoing PTSD. Out of multiple counselors in two states, Lindsey Chandler is by far the one with whom I’ve felt the most accepted, supported, and encouraged by. I am grateful for the Thriveworks space, as it is not at all clinical nor intimidating, but entirely warn and welcoming. It is nearly a scent-free environment, which is vital for the comfort of any highly sensitive persons. I choose to drive an hour from home each visit specifically to stay loyal to a place where I finally feel safe and valued—where in the past commuting five minutes from home to work with a therapist felt like a chore and an ordeal—and I will continue to do so as I work further toward a healthier me.
Read more Going to Thriveworks for the past year and a half has been the most rewarding counseling experience I’ve had. Seeing Lindsey has had the single biggest impact on my emotional and mental health, especially in healing from past childhood abuse and trauma, and ongoing PTSD. Out of multiple counselors in two states, Lindsey Chandler is by far the one with whom I’ve felt the most accepted, supported, and encouraged by. I am grateful for the Thriveworks space, as it is not at all clinical nor intimidating, but entirely warn and welcoming. It is nearly a scent-free environment, which is vital for the comfort of any highly sensitive persons. I choose to drive an hour from home each visit specifically to stay loyal to a place where I finally feel safe and valued—where in the past commuting five minutes from home to work with a therapist felt like a chore and an ordeal—and I will continue to do so as I work further toward a healthier me.
Knoxville Jan 2019
Review left on Thriveworks.com
★★★★★
Dr Neal has helped me more in the last 2 months than any other therapist in the last 5 years. Therapy has become a joy instead of a chore. :)
Read more Dr Neal has helped me more in the last 2 months than any other therapist in the last 5 years. Therapy has become a joy instead of a chore. :)
Knoxville Dec 2018
Review left on Thriveworks.com
★★★★★
Justin Hall is an excellent therapist. Very easy to talk to and genuinely concerned with the patient.
Read more Justin Hall is an excellent therapist. Very easy to talk to and genuinely concerned with the patient.
Knoxville Nov 2018
Review left on Thriveworks.com
★★★★★
Amanda Gilliam has been such a blessing in helping my daughter deal with her anxiety issues. My daughter is much stronger and confident now thanks to Amanda's expertise,dedication, and just willing to talk about whatever my daughter wants to talk about! Great person to call if you in know someone dealing with anxiety!
Read more Amanda Gilliam has been such a blessing in helping my daughter deal with her anxiety issues. My daughter is much stronger and confident now thanks to Amanda's expertise,dedication, and just willing to talk about whatever my daughter wants to talk about! Great person to call if you in know someone dealing with anxiety!
Knoxville Oct 2018
Review left on Thriveworks.com
★★★★★
My son saw “Mrs. Amanda” as he affectionately called her shortly after my marriage ended in a high conflict divorce. My son was 6 years old at the time, so it was difficult for him to process his feelings without knowing how to communicate with us. Amanda Gilliam was always there to listen and provide outlets for him to speak openly about his feelings in a way that could be understood. She is top knotch in my book and I would highly recommend her as a professional!
Read more My son saw “Mrs. Amanda” as he affectionately called her shortly after my marriage ended in a high conflict divorce. My son was 6 years old at the time, so it was difficult for him to process his feelings without knowing how to communicate with us. Amanda Gilliam was always there to listen and provide outlets for him to speak openly about his feelings in a way that could be understood. She is top knotch in my book and I would highly recommend her as a professional!
Knoxville Oct 2018
Review left on Thriveworks.com
★★★★★
I was in sessions with Justin for about a year and highly recommend him. He has a deep grasp of psychology that he is constantly refreshing and renewing, and he was able to help me a lot in understanding what was driving the emotions and feelings of myself and close family members. He was a great help.
Read more I was in sessions with Justin for about a year and highly recommend him. He has a deep grasp of psychology that he is constantly refreshing and renewing, and he was able to help me a lot in understanding what was driving the emotions and feelings of myself and close family members. He was a great help.
Knoxville Sep 2018
Review left on Thriveworks.com

Where to find us

Getting here

Thriveworks Counseling Knoxville is located off of N Peters Rd and Market Pl Blvd, across the street from Market Place Shopping Center. Our other neighbors include Block Advisors, Geosyntec Consultants, Carrabba’s Italian Grill, Red Roof PLUS+ & Suites Knoxville West - Cedar Bluff. The closest bus stop to our building is N Peters Rd EB @ Market Place Blvd.

Phone number

(865) 290-2278

Languages spoken by TN providers

  • English
Tuesday 8:00am - 9:00pm
Wednesday 8:00am - 9:00pm
Thursday 8:00am - 9:00pm
Friday 8:00am - 9:00pm
Saturday 8:00am - 9:00pm
Sunday 8:00am - 9:00pm
Monday 8:00am - 9:00pm

Shown in ET

Tuesday 7:00am - 9:30pm
Wednesday 7:00am - 9:30pm
Thursday 7:00am - 9:30pm
Friday 7:00am - 9:30pm
Saturday 7:00am - 6:00pm
Sunday 8:00am - 5:00pm
Monday 7:00am - 9:30pm

Shown in ET

13 photos