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Online

Our therapists provide online therapy in Charlotte, NC

Get in-person or online care, and cover the majority of the costs with your insurance.

Get in-person or online care, and cover the majority of the costs with your insurance. Scheduling is easy — call our team and they’ll help you find your perfect match.

All Charlotte services

Connect with a therapist, psychiatrist or counselor near you
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4,286 people sought online therapy help at Charlotte in the last year

Discover how starting online therapy can support your own journey toward a happier, more fulfilling life.

Meet with a provider as soon as this week

Carolina Behavioral Health Alliance (CBHA), JP Farley Corporation, Medcost NC, +5 more
Behavioral Issues, Coping Skills, Men’s Issues, Self Esteem, Stress, +7 more

I approach therapy with the belief that even our most painful moments can be pathways to growth, meaning, and self-understanding, and I'm here to help... I approach therapy with the belief that even our most painful moments can be pathways to growth, meaning, and self-understanding, and I'm here to help you find steadiness and strength. Read more

Aetna, Blue Cross and Blue Shield of North Carolina | BCBS, Blue Cross and Blue Shield of North Carolina | BCBS Medicare Advantage, +20 more
Coping Skills, Self Esteem, Stress, Women’s Issues, Life Transition, +4 more

I am passionate about partnering with others in their pursuit of mental wellness because of the peace I have found on my own journey, but I understand... I am passionate about partnering with others in their pursuit of mental wellness because of the peace I have found on my own journey, but I understand that each path is unique. Read more

Aetna, Blue Cross and Blue Shield of North Carolina | BCBS, Blue Cross and Blue Shield of North Carolina | BCBS Medicare Advantage, +6 more
Behavioral Issues, Coping Skills, Self Esteem, Stress, Career, +9 more

I strive to create a safe and supportive space where you can feel truly heard, understood, and free to be your authentic self.

Aetna, Blue Cross and Blue Shield of North Carolina | BCBS, Blue Cross Blue Shield | Anthem (Blue Card), +5 more
Self Esteem, Stress, Women’s Issues, OCD / Obsessive-Compulsive, Life Transition, +4 more

As someone living with obsessive-compulsive disorder, I know the struggle that comes from being overwhelmed by obsessions and feeling there is no way ... As someone living with obsessive-compulsive disorder, I know the struggle that comes from being overwhelmed by obsessions and feeling there is no way out. I strive to help clients overcome their obsessions and take control of their lives. Read more

Aetna, Blue Cross and Blue Shield of North Carolina | BCBS, Blue Cross and Blue Shield of North Carolina | BCBS Medicare Advantage, +22 more
Military / Veteran, Anger, Self Esteem, Stress, Relationships, +2 more

The issues that the client may be facing can be used as a motivating force to help them move forward.

Aetna, Blue Cross and Blue Shield of North Carolina | BCBS, Blue Cross and Blue Shield of North Carolina | BCBS Medicare Advantage, +21 more
Stress, Borderline Personality, Trauma / PTSD

As part of this post-COVID world, I understand how things can be chaotic and challenging.

Aetna, Blue Cross and Blue Shield of North Carolina | BCBS, Blue Cross and Blue Shield of North Carolina | BCBS Medicare Advantage, +5 more
Anger, Coping Skills, Self Esteem, Stress, Life Transition, +4 more

As a human being who is doing the best they can and fears asking for assistance, I can relate to the relief when I finally ask for help.

Aetna, Blue Cross and Blue Shield of North Carolina | BCBS, Blue Cross and Blue Shield of North Carolina | BCBS Medicare Advantage, +21 more
Coping Skills, Life Transition, Anxiety, Depression, Trauma / PTSD

Change is a life-long journey requiring acceptance and commitment to motivate oneself towards change.

Hear from our clinicians

What is your go-to approach for online therapy?

Molly: My go-to approach for helping people in online therapy is to first spend time getting to know their strengths, values, and vision for a meaningful life and identifying where there are discrepancies between that and their current situation. I enjoy assisting people in making changes to their thoughts, behaviors, and boundaries to cultivate the life they want.

Robin: My go-to approach to helping people in online therapy is CBT. I find the best benefit in challenging thoughts because “what we tell ourselves is what we'll believe.”

What tools do you teach in online therapy?

Molly: I teach the following tools in online therapy:

  • Identifying emotions: learning to recognize body cues and develop the vocabulary to label nuanced emotions
  • Distress tolerance (coping skills/grounding techniques): finding methods of behaving in ways that change how one feels or distract them from difficult emotions and gaining awareness of the here and now versus what is going on in the mind
  • CBT techniques: identifying thought patterns that are unhelpful and then working to change them through thinking and behaving in new ways
  • Assertiveness/boundaries: improving the ability to identify what one wants and needs in life and relationships, being able to communicate that effectively with others, and knowing when to walk away or create distance when someone can't or won't meet the needs

Robin: I teach the following tools in online therapy:

  • Self-talk: Helps the client hear themselves say out loud what they are thinking sometimes to challenge a maladaptive thought.
  • Sitting in the feeling or emotion: To help the client understand why they are reacting to certain stimuli (triggers) during the session to challenge thought

How do you know when a client is making meaningful progress in online therapy?

Molly: I know a client is making meaningful progress in online therapy when they begin to report that they are thinking about things in a different way or pushing themself to behave in new ways. I also use measurable methods such as questionnaires about the frequency and intensity of symptoms.

Robin: I know a client is making meaningful progress in online therapy when they can admit that a thought or behavior needs to change and then actively change it.

What can clients do in their personal time to supplement online therapy?

Molly: Clients can supplement their time in online therapy by creating mini-goals after each session to put something they took away from that session into action.

Robin: A client can supplement their time in online therapy by reading self-help books, listening to podcasts, journaling, meditating, and doing yoga, just to name a few.

What should someone do to prepare for starting online therapy?

Molly: To prepare for your first online therapy session, you can ensure that you create the time to prioritize yourself, make sure you have a comfortable and private location, and identify the issues you are experiencing and how you want your life to be different.

Robin: To prepare for your first online therapy session, you can remain calm and speak truthfully during the session.

Starting Online therapy

What is online therapy?

With Thriveworks, Online therapy is an effective alternative to in-person therapy services in which a client can speak to a Thriveworks therapist remotely via online video conferencing. Online sessions are just as effective as in-person treatment, but they can also provide added benefits like reduced travel time, saving money on transportation or childcare, and increased access to care.

How does online therapy work?

Online therapy works much like traditional in-person therapy but takes place through secure video conferencing. Clients can attend Online therapy from any safe place they choose that has access to the internet, whether that be their home or another easily accessible place. Like in-person treatment, a therapist will work with their client to address their concerns, create goals, and establish an effective treatment plan.

What is the best option for online therapy?

There is no best option for online therapy—instead, it’s best to focus on finding a provider that meets your specific needs and with whom you can form a professional connection with.

Is online therapy just as effective?

Yes, online therapy is just as effetive for many clients as in-person sessions.

How long does online therapy last?

Online therapy can last for a few months to years depending on the goals and symptoms of the client. The treatment process will be unique to each client and lend itself to their specific concerns, which means that the time it takes to treat them will always be different. Timing is also up to the client themselves; they are free to stop therapy whenever they please, especially if they feel they have reached their goals and addressed their concerns.

How much does online therapy cost?

At Thriveworks, we accept most major insurance plans, allowing many clients to pay as little as $0–$50 per session with their co-pay. We also offer self-pay options for those out-of-network or without insurance. Self-pay rates for talk therapy range from $160 to $240 for intake sessions and $135 to $195 for follow-ups, depending on your state. For psychiatry services, self-pay intake sessions are $255–$375, with follow-ups ranging from $175–$300, also varying by state. More information on current self-pay costs is available on our pricing page.

Need more help deciding?

Online Counseling in Charlotte, NC

Because of uncertainties and drastic changes in life that we face, many of us are finding ourselves worried, stressed, anxious, and fearful about what is coming next. As people, we have the capability to anticipate situations and plan out ahead of time what we are going to do. This ability to think ahead is what spurs us to go to the store and buy two weeks of groceries. It is what makes us sure we have enough medicine for ourselves and our family to last us during a possible quarantine. This same ability is also what leads us to think about all the possible things that can go wrong or that might happen to us, causing us to feel anxious and scared.

Excessive worrying not only strains our mental health, it can trigger physical symptoms as well, such as inability to sleep, tightness in the chest, difficulty concentrating, restlessness, fatigue, and muscle tension. It is totally normal to feel worried, but if you are experiencing excessive worry, reach out to Thriveworks Charlotte for help. We can get you an online counseling therapy appointment quickly for anxiety as well as other challenges, including depression, relationship issues, and more.

What Is Online Counseling?

Today, there are many ways to meet with a mental health provider. At Thriveworks, we offer both in-person and online counseling, the latter of which takes place over video. This allows our clients to meet with their therapist from the safety and comfort of home, with the added benefit of saving time by not having to travel to one of our offices.

Even if you aren’t great with technology, you will find it’s simple to establish a video counseling session by just clicking on the meeting link that will be sent to your email ahead of your scheduled session.

Is Online Counseling Effective?

Don’t worry – you will still be getting the same quality of service that Thriveworks is known for in online counseling. Multiple research studies have found that distance counseling is comparable in effectiveness to face-to-face sessions, and it works well for many different groups of people, including children, adults, and adolescents of all backgrounds and cultures.

Telehealth services are covered by most insurances and are compliant with HIPAA regulations. Remember, your mental wellbeing is just as important as your physical wellbeing in staying healthy.

Scheduling Online Counseling at Thriveworks Charlotte

Thriveworks is excited for the chance to work with you and to show you the true benefits of online counseling. In addition to offering convenient online therapy, we offer evening and weekend sessions, provide same-week appointments to new clients, and accept most major insurances.

Schedule your session online or give us a call today to get started.

Pricing & insurance

Our therapists accept most major insurances. We accept 585+ insurance plans, and offer self-pay options, too.
Learn more about pricing for therapy and counseling services at Thriveworks.

Our Charlotte therapists and counselors accept 23 insurance plans

  • Aetna

  • Blue Cross Blue Shield | Anthem (Blue Card)

  • Blue Cross and Blue Shield of North Carolina | BCBS

  • Blue Cross and Blue Shield of North Carolina | BCBS Medicare Advantage

  • Carelon

  • Caresource

  • Carolina Behavioral Health Alliance (CBHA)

  • Cigna | Evernorth

  • Cigna | Evernorth Medicare Advantage

  • Compsych

  • Devoted Health | Medicare Advantage

  • Firefly Health Plan | Cigna PPO Network

Show more
Self-pay costs at Charlotte
Talk therapy

Talk therapy

Includes individual, couples, child/ teen, & family therapy

First session

$1

Ongoing sessions

$1

Talk therapy

Psychiatry

Includes reducing symptoms with medication & management

First session

$1

Ongoing sessions

$1

Hear from our clients

4.9 Learn about verified reviews
★★★★★
So far, I have enjoyed her attention to detail and how she's willing to unpack a certain things and not breast past them!
Angela Apr 2025
Thriveworks.com verified review
★★★★★
Her transparency and honesty, she is very kind and patient as well. She obviously cares alot about her patients wellbeing and health and relationships with others.
Sarah Apr 2025
Thriveworks.com verified review
★★★★★
Madison is very personable and made me feel very comfortable sharing personal information with her from our first appointment. She takes detailed notes and always makes sure to follow up on any events, concerns, feelings, or issues that I have previously brought to her attention. She has helped me work on finding coping mechanisms and making sure I am utilizing them weekly. I appreciate that she shares her own life experiences when they relate to my issues. She truly cares about what I am going through and finding ways to make life more enjoyable for me.
Read more Madison is very personable and made me feel very comfortable sharing personal information with her from our first appointment. She takes detailed notes and always makes sure to follow up on any events, concerns, feelings, or issues that I have previously brought to her attention. She has helped me work on finding coping mechanisms and making sure I am utilizing them weekly. I appreciate that she shares her own life experiences when they relate to my issues. She truly cares about what I am going through and finding ways to make life more enjoyable for me.
Brianna Apr 2025
Thriveworks.com verified review
★★★★★
I feel very comfortable with Yolanda and I appreciate her recommendations and her professionalism
Robyn Apr 2025
Thriveworks.com verified review
★★★★★
Madison is great at listening ad asking open ended questions to gain more information. Very personable and easy to talk to.
Jennifer Apr 2025
Thriveworks.com verified review
★★★★★
Dr. Ryan is awesome!
David Apr 2025
Thriveworks.com verified review
★★★★★
My provider is very attentive and understanding. She helps me to sort out my feelings and get to the root of how I'm feeling.
Theresa Apr 2025
Thriveworks.com verified review
★★★★★
My therapist, Kaylyn, really cares about me. I am dealing with the passing of my dad, and she has been there to help every step of the way!
Billy Apr 2025
Thriveworks.com verified review

Where to find us

Getting here

Thriveworks Counseling & Child Therapy Charlotte is near the corner of Park Road and Woodlawn Road. We are across the street from Starbucks and Exxon. Sharonview Federal Credit Union is the building next to our office.

Phone number

(980) 217-6901

Languages spoken by NC providers

  • English
Thursday 8:00am - 9:00pm
Friday 8:00am - 9:00pm
Saturday 8:00am - 9:00pm
Sunday 8:00am - 9:00pm
Monday 8:00am - 9:00pm
Tuesday 8:00am - 9:00pm
Wednesday 8:00am - 9:00pm

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Thursday 8:00am - 9:30pm
Friday 8:00am - 9:30pm
Saturday 8:00am - 6:00pm
Sunday 8:00am - 6:00pm
Monday 8:00am - 9:30pm
Tuesday 8:00am - 9:30pm
Wednesday 8:00am - 9:30pm

Shown in ET

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