Conway Counseling Support Staff

 

Behind the Scenes at Thriveworks Conway

At Thriveworks Conway Counseling, we feel it’s critical to not only applaud but genuinely thank our support staff.


Vicki Robinson

Vicki Robinson, CFO

Vicki Robinson is the Chief Financial Officer (CFO) for the Thriveworks Conway office. With a bachelor’s degree in human resources and extensive experience in managing finances, she was the obvious choice for the job.

The CFO is tasked with more than just revenue and expenses for our office. She has the thankless responsibility to ensure payroll, health care, retirement and taxes are running smoothly. No one ever thinks twice about pay unless it is late or miscalculated, and Vicki ensures we are taken care of every time.

The CFO is also the chief logistician responsible for every purchase from the furniture and computers we use in session, to the beverages and Keurig cups our clients love so much. She approves every advertisement, all event production costs and each account with the precision of a Swiss watchmaker. Her tasks are broad in scope and critical to the inner workings of this office.

Ultimately, the CFO has the single most difficult job of all. She has to be responsible for saying no when the budget is unable to allow for certain expenditures that the clinicians and the CEO believe they need. It is personal courage and integrity that are the true hallmark of a great CFO and Vicki Robinson carries these values in spades.

Amber

Amber

Amber is the scheduling and reception specialist for the Thriveworks Conway office. With extensive experience in customer service and a love for helping people, she was the obvious choice for the job.

The scheduling/reception specialist is tasked with more than just answering the phone and setting appointments. She must carefully hear the needs of the client. She must ask questions to ensure she understands how we can best serve the client. She must also build extensive records to enable top quality service from billing and our clinical experts. She is the “face” and the reassuring voice of our operation. She hears every concern, bears every burden, and replies with compassion every time. It is her job and she takes it very seriously. We love having her on our team and we know our clients will have a positive experience with Amber on point.

Amanda

Amanda

Amanda is the billing specialist for the Thriveworks Conway office. With extensive experience in customer service and amazing attention to detail, she was the obvious choice for the job.

The billing specialist is tasked with more than just checking insurance. She must carefully analyze the insurance coverage, develop systems to ensure 98% first time acceptance for each company, and coordinate with clients, clinicians, insurance companies and owners to ensure issues are quickly resolved. She is on point for all billing issues and must manage emotions, allay fears, and make critical decisions on behalf of the company and client. There is no challenge too great and no distance to far…she does it all for us. We love having her on our team and we know our clients will have a positive experience with Amanda on the team.

Thriveworks Counseling Conway

People Love Our Providers!

Overall Rating: 5★★★★★ based on 20 5 1 20 reviews. See all reviews
Thriveworks Counseling Conway

Professional

★★★★★
My interactions in the past two years with all Thriveworks employees have been positive. The staff at Thriveworks Conway and Maumelle exemplify true caring for their clients and conduct themselves in a most professional manner. I have no reservations in recommending them to my friends and family members.
Thriveworks Counseling Conway

Best in Conway!

★★★★★
My depression and anxiety were taken over my life and I knew I had to make a change. Just like everyone else I thought I didn't need counseling. After my first session with Kristen G., I knew God had placed me with a compassionate, and caring therapist. Without a doubt I would recommend Thriveworks and their team of professionals
Thriveworks Counseling Conway

Top Notch Facility

★★★★★
Thriveworks is a top notch facility with great after hour scheduling. The environment is very inviting and peaceful. Therapist work diligently to serve their clients with the highest quality of therapy. Kristen Grubbs is one of the exemplary therapist and is highly recommended.
Thriveworks Counseling Conway

Kristen Grubbs

★★★★★
Kristen Grubbs Is an exceptionally great therapist. She takes time to listen and understand her client needs and works with care, compassion, and integrity to ensure that their counseling needs are met.
Thriveworks Counseling Conway

Letha RIchardson

★★★★★
Letha is a person who is blessed to be doing exactly what she was meant to do in life. She puts her heart and soul into everything she does and her patients will benefit greatly from this approach. When you combine her compassion and her commitment she will be a pleasure to work with.
Thriveworks Counseling Conway

Letha Richardson ROCKS!!!

★★★★★
Letha is one of those special people that instantly puts you at ease & makes you feel like you have known her for all of your life. She constantly shares emphatic wisdom and knowledge with a God focused foundation, and an awesome sense of humor. She has been such a blessing in my life, as I know she will be to all those she counsels. Her compassion for other people is inexhaustible!! Thriveworks is blessed by having Letha Richardson as a counselor - she ROCKS at it !!!
Thriveworks Counseling Conway

Letha Richardson

★★★★★
By having Letha as an employee you have a good one. She loves being a councilor. She is very outgoing and observant of the people she is in contact with. She will be an excellent employee.
Thriveworks Counseling Conway

Friendly Staff and relaxing atmosphere!

★★★★★
The people who work here are incredibly welcoming and friendly! I love and appreciate how I instantly feel at home at Thriveworks. The atmosphere is also very calming in general; less like an office building, more like a home. 😁
Thriveworks Counseling Conway

Perfect

★★★★★
All of the staff at are amazing people! I stopped going because of my insurance but I'm definitely planning on going back!
Thriveworks Counseling Conway

Very easy

★★★★★
Very easy to start talking for initial visit
Thriveworks Counseling Conway

Put me at ease

★★★★☆
Only had one session so far but Hollie instantly put me at ease and I am looking forward to seeing her again next week!
Thriveworks Counseling Conway

Felt very comfortable

★★★★★
Felt very comfortable with my therapist. Witch is very had for me. Really need a Phyc. Though. Thank you
Thriveworks Counseling Conway

Fantastic Experience

★★★★★
Curtiss has used his talent and unparalleled ethical standards to assemble a team of Therapists that are skilled and caring. The office atmosphere and client care offered by this agency are incredible. I highly recommend Conway to anyone considering life coaching or counseling services.
Thriveworks Counseling Conway

Professional

★★★★★
I had the pleasure of working with on an advertising project. Their communication was great and they were easy to work with. Judging from my experience with their team I would recommend them, and say they are professional in the way they conduct business.
Thriveworks Counseling Conway

Friendly and Qualified

★★★★★
I refer clients to with confidence, knowing that their friendly and qualified counselors will provide the same quality care I pursue personally.
Thriveworks Counseling Conway

AWESOME STAFF!!

★★★★★
Terrific staff and easy to work with! Curtis takes pride in his work and that of his staffs! Awesome people!!
Thriveworks Counseling Conway

Beyond helpful

★★★★★
My experience continues to exceed my expectations. The coaching I have received has helped me grow professionally and personally!
Thriveworks Counseling Conway

is Amazing!

★★★★★
The professional counselors and coaches at are extremely professional and have their clients' best interests at heart. From the moment you walk in the front door, everyone makes you feel comfortable and welcome. I have taken the Myers-Briggs personality test and am currently receiving professional coaching. I have already made changes to my daily routine that has given me more energy and more time for my family. I directly associate those positive life changes to the coaching I've received at Thriveworks, and highly recommend Curtiss and his staff!
Thriveworks Counseling Conway

Changed my business

★★★★★
The staff at are great. I became a networking partner with Curtiss Robinson and with some executive coaching my business is booming. I enjoy my time at as well as all the helpful tips and tricks I've been shown to help increase my own business. The atmosphere and office are.inviting and friendly with very little wait time to see who you are there to see. Exellent group of people and highly recommended.
Thriveworks Counseling Conway

GREAT Service!!

★★★★★
Great experience with several staff at Thriveworks. Great therapists and lovely office. They were on time for appointments and I enjoyed the beverage station if I arrived early. I would highly recommend their staff and facility right here in Conway!
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Thriveworks Counseling

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  • 685 Shelby Trail Suite 105
    Conway, AR 72034

  • Mon-Fri:6AM-11PM
    Saturday:6AM-5PM
    Sunday:7AM-4PM

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