If You Hate Networking (and Marketing), Try “Colliding” Instead

counselor networking, therapist

Introverts and extroverts misunderstand each other. They’re oil and water. They can be downright derisive to one another. The extrovert sees the introvert as frigid and snotty; the introvert sees the extrovert as loud, pushy, and off-putting.” It’s a paradox that for all the time we counselors spend communicating with persons in session, many of […]

Mindfulness Counselor’s Thoughts on the Observing Mind, Thinking Mind


Writings on Mindfulness by K. Neal Hughes, M.A. LSPE NCC Between stimulus and response there’s a space, in that space lies our power to choose our response, in our response lies our growth and our freedom.” — Victor Frankl There once was a young man who lived with his wife and two young children out […]

How Long Does it Take to Open a Counseling Practice?

build a counseling practice

Zero to One Client in Seven Days I was speaking with a licensed counselor and she asked me “If I wanted to get started in private practice, how long would it take me to open my doors and see my first client?” I thought about the question for a minute, and replied “With a couple […]

The Neurological Effects of Mindfulness


Writings on Mindfulness With K. Neal Hughes, M.A. LSPE NCC There is a science to all of this, and in the absence of science there really is nothing to any of it. How would lasting changes occur in anyone unless neurology was involved? It is my contention that unless spiritual practice touches neurology then no […]

Practically Speaking (On Mindfulness)


Writings on Mindfulness With K. Neal Hughes, M.A. LSPE NCC What is mindfulness? I like the definition of Jon Kabat-Zinn: “Mindfulness means paying attention in a particular way; on purpose, 
in the present moment, and nonjudgmentally.” It really is as simple and as difficult as that. Why is it difficult? Because our minds are geared […]

8 Tips for Naming your Counseling Practice


What’s in a Name? A Guide on Branding Your Practice Naming your practice is like getting a tattoo. It’s painful. And, excluding expensive surgery, it’s something you’re stuck with for life. In this month’s column, I’ll provide some pointers on picking a good name for your practice. 1. You don’t need a name to open […]

Chesterfield Counseling Center Grand Opening


Thriveworks Chesterfield had it’s official grand opening today. Hosted by business location owner Christie Blaylock, dozens of persons from the community, Thriveworks headquarters representatives, and the local chamber of commerce attended. Thriveworks is a growing chain of premium counseling offices, with offices in 7 US states. Chesterfield marks the opening of the Thriveworks’ 12th office […]

5 Beginner Tips (and 5 Pro Tips) For Counseling Websites

Computer Keyboard

Giving website tips is tricky. While some counselors are overwhelmed by the thought of managing a website, others are quite savvy. Still, I wanted to share some thoughts because, in general, counseling websites tend to be a little soft when compared to other small business industries like private practice attorneys, yoga studios, and realtors—to name […]

Can a Counselor Ethically Officiate a Wedding?

Question Dear Anthony, I have a dilemma that I am wanting to work through. I would benefit from your insights. I have been working with a couple who have been experiencing some anxiety and pre-marital concerns. We have worked though their problem issues and I am about to begin termination process with them. My dilemma is […]

Counselors’ Top 10 Marketing Mistakes

We all make mistakes. Below are the top 10 marketing mistakes that are commonly made by mental health professionals. 10) Taking a Big, Blind Swing Too often, novice advertisers overspend on ineffective advertising. I’ve seen this happen time and time again: A counselor takes a $9000 dollar gamble on an event sponsorship, television ad, or […]

Warning: Your Employees are Quitting! Are you Ready?

We quit

If you’re like many entrepreneurs, when you start your practice you’re doing just about every job: You’re the counselor, manager, bookkeeper, interior decorator, and janitor. In short, you do anything and everything your business requires. However, as you find success and your caseload grows, multitasking is pushed to its limits. If you’re in session, you […]

Welcome Lisa Shankman


We would like to welcome Lisa Shankman, LMFT to our Thriveworks Atlanta location. Lisa is a Licensed Marriage and Family Therapist in the state of Georgia. She works with individuals, couples and families who seek change and have a desire to build upon one’s own strengths and resources in tackling life’s challenges. Lisa draws upon her […]

New Introduction Video For Thriveworks

Thriveworks Video

We are happy to announce the release of a new video that will introduce the world to Thriveworks! For years, we’ve been building a business that makes counseling more accessible and affordable than ever for people all over the country. We’ve got the momentum and are growing rapidly, but there is much more for us to accomplish.

The ICD-10 Transition: An Introduction to October 2014 Changes


The ICD-9 (International Classification of Diseases (ICD)) codes that are used to report medical diagnoses and inpatient procedures will be replaced by the ICD-10 code sets in October of 2014 (This is not to be confused with the 2013 CPT codes. The CPT codes for 2014 will remain relatively unchanged from the previous year). About […]

6 Places Where Counselors Should Spend Money To Make Money

For many of us, finding success in private counseling practice involves working with a shoestring budget, and making up for our lack of capital with a lot of sweat equity. While this approach works, there are some areas where under-spending can hurt your practice in the long run. Below I list 6 places where counselors […]

Are Panels Opening in 2014? (VIDEO)

Insurance Panels are going to be opening up their panels in 2014 because there are going to be a lot of new patients for these companies. Insurance companies have to make sure that they have enough providers to handle all of the new patients. Many of your big name companies will be opening up in […]

4 Reasons Why You Should Hire a Medical Billing Service


Hiring a team of experts to manage your medical billing could be the best decision you’ve made in a while. There’s an old cliche that we’ve all probably heard: you have to spend money to make money. Nowhere is that more true than in the medical field, and especially in getting payment. Outsourcing your billing […]

For Counselors, Online Reviews Present Challenges

online reviews

From Yelp to Google Places to Angie’s List and to Facebook’s new review system, companies today are more impacted by customer reviews than ever before. For some, this is a great opportunity. Business is booming at that hole-in-the-wall Mexican place after customers started rating them 5-stars, and word spread about their super-sized, extra-salty, margaritas. In […]

Salesforce vs SugarCRM – Which is best for Small Businesses (and HIPAA)?

Credit: Salesforce.com

What are CRMs? Customer relationship managers (CRMs) are a model for managing interactions with a company’s current and future clients. Other the past few months, we have been evaluating CRMs. Our CRM Needs We were looking for a CRM that would: Allow us to have the best interactions with our clients and our potential clients. […]

Why “Quid Pro Quo” Will Help your Counseling Practice Grow

Mike - Director of Clinic Operations

Quid pro quo is universally frowned upon in the counseling field; and rightly so. Harassment of any kind is absolutely deplorable. The only exchange of “goods for services” should be in the form of therapists accepting client copays. However, there is one place where quid pro quo is completely acceptable. Cross-Marketing and Relationships Help Cross-marketing […]

2013 CPT Code Revisions: What the Changes Mean for Counselors

macbook air

2013 CPT Code Revisions: The mental health community is abuzz about the 2013 Current Procedural Terminology (CPT) code changes. Don’t worry; CPT codes are still boring! This article will explain the changes, and what you need to know to prepare for them. **Thriveworks provides professional, full-service, medical billing. We offer electronic insurance billing, full-service patient […]

Wondering how the ACA (Affordable Care Act) Will Affect Mental Health Care?

Mental Health Care Reform Impacts

The Mental Health Parity and Addiction Equity Act Let’s start at the beginning: 2008. The Mental Health Parity Act is signed into law in 2008; it required insurance groups that offer coverage for mental health issues (or substance use disorders) to provide the same level of benefits that they would for general medical treatment (such as […]

Health Care Reform and Mental Health Coverage: Helping You Understand

Mental Health and Health Care Reform Washington

October 1 marks the opening of the Health Care Exchanges. What does this mean for the mental health field? In technical terms: The Affordable Health Care Act adds to the Mental Health Parity and Addiction Equity Act of 2008, by requiring insurance companies to cover mental health and substance use benefits. Simply put: All individual […]

HIPAA Notice of Privacy Practices: What you Need to Know


HIPAA expert Nancy Wheeler, J.D., in an article titled “Tick Tock…Heed the HIPAA/HITECH Clock” provides a great overview of what a counseling practice need to include in their “Notice of Privacy Practices.” However, let me give you a short cut. Hhs.gov has done the work for you and prepared a model notice here:  Model Notice […]

Can counselors use email to communicate with Clients: HIPAA 2013 Rules

text chat counseling online

According to HIPAA expert Nancy Wheeler J.D., of the American Counseling Association, when sending PHI (Personal Health Information) by email – and this is likely to include any email that identifies the recipient as a client / patient of a counseling practice, a counselor may use email only if a client has been advices of […]

Do I need to Notify Counseling Patients of a HIPAA Breach?

morning call

What is a HIPAA breach? A HIPAA breach is defined, by the 2013 HIPAA rules as “acquisition, access, use or disclosure of protected health information…which compromises the security or privacy of the protected health information.” A breach is assumed in this case unless a risk assessment is conducted that reveals a “low probability” that a […]

Mental Health Franchise: Now in Minnesota!

Thriveworks Map

We are excited to announce that, effective immediately, Thriveworks is now able to offer mental health franchise opportunities in the state of Minnesota! This brings our total count to 37 of 50 states. As of today, Franchise opportunities are available in every US state except: CA, HI, IL, IN, MI, MD, ND, NY, SD, RI, […]

How To Delegate: 11 Management Tips

Dr. Anthony Centore

Overview Delegating, done well, can free managers up to focus on larger department issues. Delegating, done well, increases the morale, confidence, and productivity of team members. Delegating is a science, and is not simply “telling someone to do something.” Delegation, not Abdication Abdication is to relinquish all responsibility. Abdication is the evil twin of delegation. […]

Can I Charge Clients for Extended Sessions?

Joy Harden

Good Morning, I hope you can supply some answers to this question/debate that is appearing in my professional communities/networks this year.  There are some very sound therapies that require 75 minutes or longer to deliver a full intervention.  While I would like to use these therapies and see them as most beneficial for my clients, […]

Building a Counseling Practice: Don’t Forget The Final 10 Percent

chef Irvine

On the TV show Restaurant Impossible, celebrity chef Robert Irvine helps failing restaurants make a dramatic turn around. He has a budget of only $10,000 and 2 days to produce amazing results. It’s a fun show, if not a bit redundant. In every episode Chef Irvine walks into a restaurant to find it dirty and […]