1,047 people sought online therapy help at Baltimore in the last year

Discover how starting therapy with a online can support your own journey toward a happier, more fulfilling life.

Meet with a provider as soon as this week

Good news! We have 13 therapists in Maryland available for an online or in-person session.
Fiona Kay

Hear from Fiona Kay, Licensed Clinical Social Worker - Certified (LCSW-Certified)

View Fiona Kay's profile

What is your go-to approach for online therapy?

My go-to approach for helping people in online therapy is just as it is for in-person therapy. I typically use a psychodynamic lens. Although it doesn't always explain everything, what goes on in childhood and within the important relationships in early life is often a big part of how we interact with each other and within the world. It is very gratifying to see clients be able to connect the dots and break cycles. On a simpler level, I find that validation and normalizing what someone's feelings connected to an experience are, are super helpful.

What tools do you teach in online therapy?

Some tools I teach in online therapy include:

  • psychoeducation: learning what depression, anxiety, etc. is, how it looks, and is formed
  • education on internet safety and privacy
  • healthy vs. unhealthy coping skills
  • mindfulness
  • encouraging thought/mood journals to log symptoms
  • thinking about and identifying patterns that recur
  • giving yourself grace and self-compassion
  • healthy communication skills
  • healthy relationship patterns

How do you know when a client is making meaningful progress in online therapy?

I know a client is making meaningful progress in online therapy when they tell me they feel like themselves again. If any goal of any caliber is getting worked towards or accomplished, that is meaningful progress to me.

What can clients do in their personal time to supplement online therapy?

Focus on self-care! Monitoring sleeping and eating patterns/habits, getting physical exercise, and engaging in mindfulness practices (deep breathing exercises, meditation, etc.) outside of sessions.

What should someone do to prepare for starting online therapy?

To prepare for your first online therapy session, make sure you are in a private space with minimal distractions!

Starting Online therapy

What is online therapy?

With Thriveworks, Online therapy is an effective alternative to in-person therapy services in which a client can speak to a Thriveworks therapist remotely via online video conferencing. Online sessions are just as effective as in-person treatment, but they can also provide added benefits like reduced travel time, saving money on transportation or childcare, and increased access to care.

How does online therapy work?

Online therapy works much like traditional in-person therapy but takes place through secure video conferencing. Clients can attend Online therapy from any safe place they choose that has access to the internet, whether that be their home or another easily accessible place. Like in-person treatment, a therapist will work with their client to address their concerns, create goals, and establish an effective treatment plan.

What is the best option for online therapy?

There is no best option for online therapy—instead, it’s best to focus on finding a provider that meets your specific needs and with whom you can form a professional connection with.

Is online therapy just as effective?

Yes, online therapy is just as effetive for many clients as in-person sessions.

How long does online therapy last?

Online therapy can last for a few months to years depending on the goals and symptoms of the client. The treatment process will be unique to each client and lend itself to their specific concerns, which means that the time it takes to treat them will always be different. Timing is also up to the client themselves; they are free to stop therapy whenever they please, especially if they feel they have reached their goals and addressed their concerns.

How much does online therapy cost?

At Thriveworks, we accept most major insurance plans, allowing many clients to pay as little as $0–$50 per session with their co-pay. We also offer self-pay options for those out-of-network or without insurance. Self-pay rates for talk therapy range from $160 to $240 for intake sessions and $135 to $195 for follow-ups, depending on your state. For psychiatry services, self-pay intake sessions are $255–$375, with follow-ups ranging from $175–$300, also varying by state. More information on current self-pay costs is available on our pricing page.

Need more help deciding?

When we struggle physically, it’s often apparent. We can’t easily hide a broken arm or symptoms of the flu, and we aren’t expected to. However, when we struggle mentally or emotionally, it isn’t as dramatic; as a result, people do often hide these struggles to the best of their ability.

“Mental pain is less dramatic than physical pain, but it is more common and also more hard to bear. The frequent attempt to conceal mental pain increases the burden: it is easier to say, ‘My tooth is aching,’ than to say, ‘My heart is broken.’” –C.S. Lewis

It’s time to open up about our mental health struggles. If you are struggling mentally or emotionally, consider working with a counselor at Thriveworks Baltimore Counseling. Our providers have a unique set of skills that allow them to help their clients with a wide range of challenges, in either in-person or online counseling.

Online counseling proves to be the solution to many people’s reservations about counseling. It allows you to work with a counselor safely and conveniently from home. To schedule an online counseling session at Thriveworks Baltimore Counseling, just give our office a call.

Telephone Counseling Vs. Video Counseling

There are a variety of approaches to online counseling, but here at Thriveworks Baltimore, our online counselors can offer two main options: telephone counseling and video counseling. You might find that both are valuable. Some people, though, develop a preference or have a preference from the very beginning. It often comes down to whether or not you want that face-to-face interaction.

In video counseling, even though you aren’t working with your counselor in-person, you do still get that face-to-face time. Some people prefer this and even find it essential to making progress in counseling. Others, though, find the opposite to be true, in that they feel more comfortable opening up over the phone because there isn’t that face-to-face time. The online counseling at Thriveworks Baltimore are happy to help you either way. Feel free to try one or the other and then make a change if you find that the first option you’ve tried doesn’t work for you!

That said, we think that you’ll find online counseling beneficial, regardless of whether you choose to explore telephone counseling or video counseling. We’ll delve into the benefits of online counseling below.

What Are the Perks of Online Counseling?

If you’re debating between in-person and online counseling, you’re probably wondering why you should choose online counseling. While this decision comes down to personal preferences, we think it’s worth considering the perks of online counseling. These include:

  • It’s convenient and comfortable
  • It’s often more reliable (in more ways than one)
  • It comes with flexible scheduling options
  • It’s affordable

The first perk is obvious: Online counseling means you can work with your counselor or therapist from wherever you deem convenient and comfortable. Now, the second online counseling perk is not as obvious. What we mean by more reliable is that in online counseling you don’t have to worry about having to cancel or reschedule your appointment due to traffic (which you can’t control) or bad weather (which again, you can’t control). As long as you have your telephone, computer, or another device ready to go and reliable service or internet connection, you’re all set.

Additionally, schedule an online counseling session often means having more flexible scheduling options. Finally, it’s affordable, as many insurances now cover online counseling by phone and often video, too.

Work with a Thriveworks Baltimore Online Counselor Over the Phone or Video

Long story short, online counseling is a great counseling option for many. Not only is it a convenient approach, but it offers greater flexibility and also eliminates external factors that many people just don’t want to deal with, such as a long commute time or traffic. With online counseling at Thriveworks Baltimore, you simply commit to a day and time, and then answer your counselor’s call or attend your videoconference. It’s as simple as that.

Are you ready to dive in and start working with an online counselor? We’re happy to hear it! All you have to do is call our office. Our scheduling team will help you get scheduled with telephone counseling or video counseling, whichever you prefer. In addition, they will ensure that you meet with a counselor who is uniquely qualified to help you. If you’re ready to schedule your appointment, we’re ready to meet with you. We look forward to your call!

Pricing & insurance

Our therapists accept most major insurances. We accept 585+ insurance plans, and offer self-pay options, too.
Learn more about pricing for therapy and counseling services at Thriveworks.

Our Baltimore therapists and counselors accept 23 insurance plans

  • Aetna

  • Baylor Scott and White Health Plan Medicare Advantage

  • Blue Cross Blue Shield | Anthem (Blue Card)

  • CareFirst BlueCross BlueShield Maryland | BCBS HMO

  • CareFirst BlueCross BlueShield Maryland | BCBS PPO

  • Cigna | Evernorth

  • Cigna | Evernorth EAP

  • Cigna | Evernorth Medicare Advantage

  • Compsych

  • First Health Network

  • Humana Exchange

  • Humana HMO/POS

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Self-pay costs at Baltimore
Talk therapy

Talk therapy

Includes individual, couples, child/ teen, & family therapy

First session

$1

Ongoing sessions

$1

Talk therapy

Psychiatry

Includes reducing symptoms with medication & management

First session

$1

Ongoing sessions

$1

Hear from our clients

5.0 Thriveworks Baltimore reviews are collected through Thriveworks.com.
★★★★★
Candace is a supportive, caring, insightful therapist who truly listens!
Baltimore Dec 2020
Review left on Thriveworks.com
★★★★★
In these tense and uncertain times, it’s really helpful to be able to talk to someone who I know shares similar experiences, can understand where I’m coming from, and can help me understand how to do the best I can to improve myself in my circumstances. Tia is a great listener with a gentle, calming demeanor. She knows how to laugh and how to really listen. She’s really helped me through some tough times and encouraged me throughout. Don’t know what I’d do without her!
Read more In these tense and uncertain times, it’s really helpful to be able to talk to someone who I know shares similar experiences, can understand where I’m coming from, and can help me understand how to do the best I can to improve myself in my circumstances. Tia is a great listener with a gentle, calming demeanor. She knows how to laugh and how to really listen. She’s really helped me through some tough times and encouraged me throughout. Don’t know what I’d do without her!
Baltimore Sep 2020
Review left on Thriveworks.com
★★★★★
Had a great experience. Would come back again.
Baltimore Sep 2020
Review left on Thriveworks.com
★★★★★
Sharlene Sylvester is a supportive therapist that is passionate about mental health. She is professional, ensures patient confidentiality, and complies with HIPPA laws. She provides a safe place to process emotions and not feel judged.
Read more Sharlene Sylvester is a supportive therapist that is passionate about mental health. She is professional, ensures patient confidentiality, and complies with HIPPA laws. She provides a safe place to process emotions and not feel judged.
Baltimore Aug 2020
Review left on Thriveworks.com
★★★★★
I recommend Sharlene Sylvester for your therapy needs. After searching for just the right fit, Sharlene checked all the boxes including making me feel heard and comfortable.
Read more I recommend Sharlene Sylvester for your therapy needs. After searching for just the right fit, Sharlene checked all the boxes including making me feel heard and comfortable.
Baltimore Aug 2020
Review left on Thriveworks.com
★★★★★
Sharlene Sylvester is a great therapist. I recommend her highly. She is supportive and knowledgeable. Book your appointment now!
Read more Sharlene Sylvester is a great therapist. I recommend her highly. She is supportive and knowledgeable. Book your appointment now!
Baltimore Jul 2020
Review left on Thriveworks.com
★★★★★
As first-generation immigrants we have a touch time raising kids in US. Being caught between two different cultures, our teenager daughter intuitively rejects parents' culture and is often unrespectful toward parents and her sibling. But we as parents have no relatives in US for counseling. Talking to Sandra has been very helpful as she instructed us how to communicate with our confused teenager, how to guide her through the difficult time. Thank you, Sandy!
Read more As first-generation immigrants we have a touch time raising kids in US. Being caught between two different cultures, our teenager daughter intuitively rejects parents' culture and is often unrespectful toward parents and her sibling. But we as parents have no relatives in US for counseling. Talking to Sandra has been very helpful as she instructed us how to communicate with our confused teenager, how to guide her through the difficult time. Thank you, Sandy!
Baltimore Jul 2020
Review left on Thriveworks.com
★★★★★
I highly recommend Sharlene, she is compassionate and thorough. I'm confident that you won't regret meeting with her.
Read more I highly recommend Sharlene, she is compassionate and thorough. I'm confident that you won't regret meeting with her.
Baltimore Jul 2020
Review left on Thriveworks.com

Where to find us

Getting here

Thriveworks in Baltimore, MD is located off of Hamill Rd, between the Baltimore Country Club and Jones Falls Expy. We share a building with Pediatric Eye Care of Maryland and Fresenius Kidney Care Cross Keys, among other businesses. The closest bus stop is Falls Rd & Hamill Rd SB. If you have trouble finding our office or have any questions about how to get here, please don’t hesitate to reach out!

Phone number

(410) 724-1848

Languages spoken by MD providers

  • English
Saturday 8:00am - 9:00pm
Sunday 8:00am - 9:00pm
Monday 8:00am - 9:00pm
Tuesday 8:00am - 9:00pm
Wednesday 8:00am - 9:00pm
Thursday 8:00am - 9:00pm
Friday 8:00am - 9:00pm

Shown in ET

Saturday 7:00am - 6:00pm
Sunday 8:00am - 5:00pm
Monday 7:00am - 9:30pm
Tuesday 7:00am - 9:30pm
Wednesday 7:00am - 9:30pm
Thursday 7:00am - 9:30pm
Friday 7:00am - 9:30pm

Shown in ET

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