What is Telehealth/Online Counseling in Franklin, MA—Online Counselors

It’s no surprise, but hard times don’t check your schedule before they hit. Trauma, anxiety, stress, depression, a big move, new diagnosis, or relationship issues don’t care if you have work until 8 pm or can’t leave your kids home alone. They don’t care if you travel for work or are snowed in or have finally clicked with a counselor you love right before you move.

Hard times might not care about all these factors, but Thriveworks Franklin certainly does.

Online Counseling—or Telehealth as it is sometimes called—was created back in 1953 on the understanding that life is far from smooth-sailing but that everyone deserves a chance to get help, regardless of their situation. Thriveworks Franklin stands by this value. We offer virtual, online counseling for depression, anxiety, stress, trauma, and much more. If you would like to schedule an online appointment with Thriveworks Franklin, call (617) 360-7210.

What Is Online Counseling?

Online Counseling comes in many different forms. In its simplest form, it is counseling that takes part away from the office. That could mean a FaceTime, Skype, or phone call. Thriveworks Franklin utilizes a HIPAA compliant, private chat room used by medical professionals.

With all the technology nowadays, Telehealth can raise some questions that you have a right to ask. Will the session be taped? Is it more likely to be leaked that I am in counseling? Is hacking a concern? What about social media?

Thriveworks Franklin understands all those concerns, and we have taken the steps to assure online counseling is safe and private. The private chat room we use is safe and always hold to the Client-Counselor relationship laws that protect your information.

Online Counseling is just as safe and effective as meeting in person. And the flexibility it allows you is paramount. You deserve to be able to chase the life you’ve dreamed of. Outside factors shouldn’t dictate whether or not you can do so. That’s why Thriveworks Franklin offers Telehealth counseling- so you don’t have to stop growing and healing.

Why Online Counseling with Thriveworks Franklin?

Online Counseling can meet many of your needs, oftentimes all at once! Some clients use Telehealth as an alternative in case weather or other outside factors prevent us from meeting. Others use it regularly.

Whatever your reason for looking into Online Counseling, a few ways it could positively influence your counseling experience are:

  1. Consistency: Not everyone knows what they’ll be doing at 6 pm on a Tuesday. For people who have to travel for work or who’s work schedule changes frequently, Online Counseling makes it easier to schedule and go to appointments. You can go to them wherever you are!
  2. Weather: We all have experienced inclement weather in New England that can make driving very hazardous. Telehealth provides the option of keeping appointments even if inclement weather prohibits traveling safely.
  3. Stay with a counselor you love: It’s hard to find a counselor who you click with. Especially if you are looking for someone who relates to you on a cultural, spiritual, or other personal level, it can be heartbreaking to leave them! Searching for a new counselor can be exhausting as well. With Online Counseling, you don’t have to cut off the relationship you’ve both worked so hard to form.
  4. Anonymity: Our offices are always nonjudgmental, and our counselors are trained in empathy. However, seeing a counselor face-to-face is still a stressful experience for some. Research has proven that the anonymity of Online Counseling allows clients to open up faster. This of course makes it easier to begin on the healing and growing process! Whether you are looking for help for depression, anxiety, trauma, relationships, or anything else, the desire for anonymity is valid, and we are excited to be able to offer this option to you.
  5. Defeating the Social Stigma: Thriveworks Franklin believes wholeheartedly that seeking help is a wise, acceptable action and should be encouraged. Afterall, we all deserve the chance to live a better life. However, our views couldn’t possibly erase all the negative stigma that still surrounds mental health. We understand that the social stigma, especially if held by close friend or family members, can be a barrier when seeking counseling. Online Counseling is a way to go under the radar in your community, and research suggests it is a very useful tool for teenagers and young adults who often have smaller social circles.

These are just a few of the pros online counseling can bring. There are, of course, cons as well. There are mixed results in the research field as to whether online counseling is more effective than face-to-face. You do have the potential to lose important social cues as far as body language and energies when you meet virtually. However, one overarching consensus remains the same: some counseling is better than no counseling.

Schedule Online Counseling at Thriveworks Franklin

If you are struggling with depression, anxiety, trauma, stress, behavioral issues, or relationships, don’t struggle in silence. Online Counseling is here for you so you can connect with an empathetic, understanding counselor and start on the path towards a better life today. Thriveworks Franklin is excited to meet you- virtually or in-person- and begin this journey with you!

So, give us a call at (617) 360-7210 and one of our schedulers will be happy to get you connected with a counselor who fits your needs.

Thriveworks Counseling

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Overall Rating: 5★★★★★ based on 18
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Thriveworks Counseling Franklin

Insight and Support

I was pleased with the quick and easy access to services through the Thriveworks website. My own HMO had a lon...Read more

g process and wait list during these times of Covid. I chose Jane Eagles to work with because I wanted a mature therapist with lots of experience. She was able to tune right into my situation and my goals for the sessions. She raised great questions for me to consider and always took time to reiterate the main takeaways of our time together. I appreciated her wisdom and clarity as well as her sense of humor.

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Thriveworks Counseling Franklin

Opened a New World of Healing

I can't speak any more highly of Thriveworks. Mikkah has truly been such an important person in my life since ...Read more

I started coming to therapy. I was skeptical at first, knowing that "the first therapist you see may not be the right 'fit' for you," but I was lucky enough to have immediately clicked with Mikkah. It took a bit of time for me to really open up and start to dig deep in my own emotion, but Mikkah was so patient and made me feel so comfortable. She truly has helped me identify a lot of different things I was feeling, but couldn't understand why. I originally came to therapy for adult ADD, recommended by my PCP, but I used therapy as a healthy outlet to start talking about things I have experienced that has caused my mental clarity to fog. Mikkah has truly been such a savior in my life and I can't express my gratitude I have for her. She is extremely professional but makes me feel so comfortable talking about literally anything - almost like we've been best friends for years, even though I just met her a few short months ago. I am so happy with how my therapy is going and I always leave a session feeling better than how I went in. Thank you Thriveworks and thank you especially to Mikkah! You are incredible!!

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Thriveworks Counseling Franklin


Greg has made a difference in my life , he’s very understanding of what I’ve be through, makes suggestions...Read more

to help me deal with my anxiety and depression. We are very blessed , to have him as our counselor, these past few years .

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Thriveworks Counseling

Schedule your first appointment with a Thriveworks Counselor or Life Coach!

  • 2 Master Dr #1,
    Franklin, MA 02038

  • Mon-Fri:7AM-9:30PM

It’s Time to Start a Relationship with a Thriveworks Counselor

It’s not easy, but we’re extremely selective about the counselors, psychologists, and coaches that join our practice. Experience a provider with skill and passion for helping clients make meaningful advances in their lives, relationships, careers, and happiness.

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