Welcome to Thriveworks Richmond

If there were a Zagat guide for best waiting room, you guys would get a high rating!”

Check out our office in 360 degrees!

At Thriveworks, it is our goal to provide the most client-centric care anywhere. We’ve successfully changed the face of the counseling industry and we’ve done this by following the Thriveworks Quality Code. The Quality Code is an outline of our commitment to you and to providing the best care possible.

Our Richmond Office Quality Code

Here is what you can expect when you visit our Richmond Counseling Offices:

- Empowering Care

We exist to offer a positive, empowering, and life-enriching experience for our clients.

- Respectful Service

Clients are always treated with respect and sensitive care. Clients are never pressured or coerced to use our services.

- Same-day Appointments

All clients are offered an appointment time within 24 hours, and we can often offer same-day appointments, when requested.

- Extended Hours

Thriveworks offers extended daily hours, and weekend appointments.

- Prompt Session Times

Sessions begin on time or early, so that clients are not left waiting.

- Welcoming Offices

Thriveworks locations are always welcoming, professional and private.

- Confidential Care

Our clients’ privacy is paramount. We take every measure necessary to ensure strict confidentiality.

- Accessible Staff

Both Thriveworks counselors and support staff are available between sessions, and can offer a spectrum of client support.

- Ethical Providers

Thriveworks providers adhere to professional ethical codes, and maintain all relevant licenses, certifications, and insurances.

- Top-rated Team

Thriveworks staff must maintain positive client feedback to remain on our team. Our clients benefit from the high quality of care that our counselors and coaches offer.

Our Commitment To You

This is such a warm and friendly place and I am extremely happy that I found you guys. Thank you for providing such a supportive environment!”

At Thriveworks Richmond, we strive to make your complete counseling experience relaxing, professional and positive. Our waiting rooms are equipped with drinks, snacks and other amenities as our way of saying thank you for being a part of the Thriveworks family. We appreciate all of our clients and we hope your Thriveworks experience is a positive one.

Call our Richmond Counseling Office now at 804-554-0356 and experience the Thriveworks difference!

Schedule an Appointment Today!

People Love Our Providers!

Overall Rating: ★★★★★ based on 103 reviews. See all reviews

Outstanding Clinician!

★★★★★

I have known Scott Beach personally and professionally for almost 15 years. He is a caring and compassionate individual and an outstanding clinician. I highly recommend him to anyone seeking to engage with an ethical and skilled counselor who will meet you where you are without judgment and work with you to achieve your counseling goals!

- Richmond Client

A blessing

Ashley Crouch has been been a blessing to me over the past year. I cannot begin to thank her enough for how she has impacted my life. She is very effective, professional, and respectful. My quality of life has improved by leaps and bounds and I'm forever grateful. I live in a rural area with few counseling options, so online counseling was a Godsend, and so was Ashley!

Exceptional service.

I’ve been seeing Ashley for about a month now at Thriveworks and I couldn’t be happier

I’ve been seeing Ashley for about a month now at Thriveworks and I couldn’t be happier. She really helped me get back to person I use to be. I’ve had a rough couple years and she has me well on my way to a better me.

Emma Denat is fantastic

Great scheduling service. Emma Denat is fantastic as a counselor. Highly recommend this practice.

Thriveworks has been great

So far, everything with Thriveworks has been great - easy to schedule, easy to meet, and really finding great help all around.

Beyond happy

★★★★☆

Started off a little rocky, but once I voiced my concerns I felt heard and my situation was handled. I switched clinicians and am beyond happy that I stayed.

Need to hear from Ellen Morgan

★☆☆☆☆

I have left Ellen several phone messages and sent her two emails. I have not had any response from her. If you are the clinical supervisor, please let her know we need her to correct the information she sent to us.

I’m so grateful for Thriveworks

After I started working with Ashley, she’s made me feel normal again. I’m so grateful for Thriveworks because I finally feel like I’m set up to better myself, my goals, and my future.

Ashley has been wonderful.

Ashley has been wonderful. I really appreciate her approach to focusing on what I am actually feeling and experiencing rather than what/if a diagnosis might be. I just want to get through what I am going through in the healthiest was possible and with her help I feel so confident that I can and will do that.

Mrs Anita can really relate

Mrs Anita can really relate and when she speaks I hear a person that knows emotions and pain all to well and how to recover it.

Emily Tyre

Emily Tyre is an excellent counselor. I worked with her for several years and she is the consummate professional, she is extremely knowledgeable, intuitive, and cares deeply for her clients. She has a broad knowledge base, is cool and steady in challenging settings, and supports her clients through whatever their issue. I recommend her highly!

Ms. Emily Tyre

Ms. Emily... where do I begin? She is an amazing counselor. She provides the highest quality service to her clients. Her ability to enhance ones life is phenomenal! Ms. Emily makes you feel comfortable. It is easy to share your story with her. Her passion, care and concern is unmatched. She is just an overall spectacular counselor.

Emily is an amazing professional that is both stern and firm when needed as well as kind and compassionate. She helped our entire family through one of the most traumatic events one can go through besides a death. I can honestly say I don't know if we would have survived with our family intact without her help and continued support. Emily is a blessing to our family and any whom have the privilege of her guidance, strength and wisdom.

Really great environment and experience:)

So far I am enjoying it.

So far I am enjoying it. The billing is a little confusing as I’m not sure if you are using my insurance. Money is the only issue I’m having so far which, could end my current relationship with TW :( But Dr.Bagley is great!

I've known Emily Tyre as a colleague and a friend for more than ten years. She is the consummate professional. Emily has excellent training and knowledge to support and guide her clients, but more than that she is truly a deeply caring person who puts others first. I've seen her work and I've worked with her. She is someone to be trusted to look out for the very best interest of those she serves.

Ma Emily, has helped me out many of times, she is a solution based therapist. She is passionate and dedicated on assisting her clients on different plans to help with the healing process.

Asking For Help is a Strength…

Originally I felt weak, ashamed and not a man if I considered talking to a therapist, I could not have been more wrong. Ms. Emily has been a pleasure and has helped me in so many ways. Emily has shown me it’s a strength to reach out. Now I am able to live life to its fullest.

Emily Tyre is THE MOST caring and understanding women I have ever met. She will listen thoroughly to your problems and help you work through them as best as she can. She not only makes you feel welcomed and secure when talking to her, but also is very professional with doing so. I HIGHLY recommend her to anyone that is in need or counciling or guidance.

Emily has really challenged me! She makes me really think...she is tough on me, but she definitely keeps my interes and targets me when needed...and makes me work to improve myself regularly!

Emily is a wonderful counselor. Kind and caring yet firm and direct. She helps you focus and prioritize during a crisis. You are functional without even realizing it - yet she gives you the tools to process what your going through. Her professional manner helped us through one of our most challenging experiences.

Review for Ms Tyre

Ms Tyre is a superb counselor. She has extensive experience counseling service and family members. She is definitely an asset to any organization. Would most definitely refer to a friend or family member if they need a counselor.

I had Ms. Anita and she was great.

I had Ms. Anita and she was great. She has a way of making my wife and I comfortable sharing our private information with her.

The experience was calming.

Ellen is great

Ellen is great and the experience has been extremely positive

Emily

Emily is a well trained professional counselor. I trust her. She is caring and compassionate. She is articulate and a good listener.

Emily Tyre is a passionate, compassionate, and realistic counselor that truly makes the well being of her clients a priority.

I like the personal focus I receive from my counselor

I like the personal focus I receive from my counselor. I feel welcome and attended to.

I loved my therapist Ashley.

I loved my therapist Ashley. I felt like she helped me unwind my thoughts and let me express myself. I am excited to go back for my next appointment!

I absolutely love Ashley.

I absolutely love Ashley. She has been a huge help to me! She always willing to go out of her way to meet with me or even email me over the weekends

Ashley is amazing!

Ashley is amazing! Starting this process was scary and I thought I would need to go through a handful of therapist to find one that I felt comfortable with, but I didn’t!

Comfortable environment and staff.

So far so good. Mary is a very good listener.

Easy to talk to. Great follow up questions.

Easy to talk to. Great follow up questions. I’m truly excited to work on my issues and get better!

I feel like me and my husband are learning better communication skills through marriage counseling.

Mary was the perfect match for me!

Mary was the perfect match for me! I felt comfortable, at ease, and like she actually listened to every word I had to say. Would recommend her to anyone who’d listen.

I am very happy with the ease of joining the practice

I am very happy with the ease of joining the practice, and with how quickly I was offered an appointment. I am extremely pleased with the therapist to which I was assigned. I wish there were more parking options.

Love it!

I really enjoyed my session.

I really enjoyed my session. The therapist made me feel really comfortable and I had no problem with opening up.

Great!

My first session with Anita went very well

My first session with Anita went very well and I can’t wait to see her again soon!

Great People-Easy Process-Very professional!

Thriveworks was really helpful

Thriveworks was really helpful. Makes you feel very comfortable. My therapist was awesome!

Meredith is absolutely wonderful!!

My sessions with Meredith have been wonderful!!! She is empathetic, open minded, and highly skilled. She listens to me in a way that is non judgmental. I highly recommended her services

Meredith’s absolutely wonderful!!

Latoya was great.

Latoya was great. She listens and gives great suggestions. I felt welcome from the moment we started.

Really amazing. Would definitely recommend.

I had a good first session with Ellen.

I had a good first session with Ellen. I will continue my sessions for now. The first session was primarily about getting a background foundation, so it is hard to rate that meeting.

Great first session with Latoya.

La Toya is absolutely amazing.

La Toya is absolutely amazing. She actually cares and is very compassionate. She is a blessing 🙏

I really enjoyed the ease of setting an appointment

I really enjoyed the ease of setting an appointment and the appointment itself.

My counselor was well prepared and able to tackle my initial needs.

My counselor was well prepared and able to tackle my initial needs. I look forward to working with Ellen moving forward.

Great customer service. Great counseling.

Great customer service. Great counseling. Looking forward to next session. And all appointments moving forward. The coffee was a bonus.

Very good.

I really liked the ease of the appointment

I really liked the ease of the appointment and enjoyed my visit. I felt very comfortable and accepted.

Easy to schedule

Easy to schedule , did not have to wait for appt

Love my counselor!

Super friendly and easy to talk to

Ashley is really laid back & easy to talk to

Ashley is really laid back & easy to talk to my fiancee & I are looking forward to working with her.

My first meeting with Mary was

My first meeting with Mary was exactly what I needed. I’m feeling positive about working with her and excited about the next session.

Ashley is kind, thoughtful, and attentive.

Our first session was GREAT!

Our first session was GREAT! Looking forward to the next! I’m very optimistic!

Customer service was good

Customer service was good - Interaction excellent - Very comfortable atmosphere Thank you for genuine concern!

I saw Ashley C for the first time

I saw Ashley C for the first time yesterday and so far, so good. I have seen many counselors in the past but never felt satisfied until now. Thankfully, I truly think my search might be over.

Great first visit.

Great first visit. We are looking forward to our next!

My husband and I were very happy

My husband and I were very happy with Anita. She helped us tie things over until our next appointment and things are looking forward.

First session, but the counselor was really open

First session, but the counselor was really open and understanding and easy to talk to.

👍👍

Very helpful!

I had a great first experience

I had a great first experience with Ashley.

Mary was really awesome!

Mary was really awesome! I’ve only been to one session, but I can tell that she is really going to help!

Very good first visit with Mary Woods

My husband and I went for counseling

My husband and I went for counseling for the first time as a couple and I have to say I was impressed with Ellen, she made sure we both spoke and we heard each other. I can’t wait to see how this process goes.

Great session. I was very nervous

Great session. I was very nervous being my first time but all went well. I think it was a great start.

It is a very easy place to come to.

It is a very easy place to come to. Friendly and thorough appointment making process. My time was well spent with my Therapist. She wasted no time getting to work on my issue.

Really knowledgeable and

Really knowledgeable and caring service.

Great session with Ashley.

Ashley was amazing!!!

Ashley was amazing !!! She has the best personality and I can’t think of a better fit !!! Looking forward to meeting with her again !!

Amazing!

I’ve always had a positive

I’ve always had a positive experience when contacting or meeting with any person in Thriveworks. The staff who answer the phones at the main number, billing staff, Shannon Poppa (my counselor from 2015-7/31/2017 and most recently Ashley Crouch as my new counselor.

Ellen was very understanding

Ellen was very understanding and I had a great experience with everything.

Mary Woods is the best!

I was really hesitant to go speak with anyone about my personal business but my marriage was in need of help it was the best thing I could've done. We have the tools now to get ourselves better. And I made a friend for life. She is amazing! I'd recommend her to anyone!

Awesome counselor!

Mary Woods is a wonderful counselor! She has helped me work through issues that had me paralyzed in life. I have grown as a healthy woman more in the work we have than ever before in life! Mary is kind, wise, and easy to talk to. I highly recommend her to help you on your life journey!

I am looking

I am looking forward to my future sessions with Anita. Finally at ease about seeking therapy/counseling as I do not feel as if I am on trial or a mental patient. I recommend this unit to anyone seeking help in the Richmond area

I feel like

I feel like my therapist will be very helpful , much better than previous centers

I went to

I went to see Brian and instantly felt welcomed. It was like I was talking to a brother or a family memeber I hadn't seen in a while.

First meeting with

First meeting with Ellen. All I can say is she is awesome. Helped me to look at my life in a completely different way. Looking forward to next appt.

Ashley creates a warm and welcoming environment

Ashley creates a warm and welcoming environment, making it comfortable to share right off the bat. She's attentive, thoughtful, and has truly helped me discover myself and my needs. I highly recommend her to anyone looking to improve their life.

How great Anita is

I can not express how great Anita is!!!! She is warm, easy to talk with, truly cares and makes you feel at ease!!! Very scary to take the first step to talk with someone. Anita truly made it very easy. I will see her again!

Believer!

I came in a skeptic, left an absolute believer!!!

Anita is great

Anita is a great counselor!

Dedicated and skillful Clincian

Ashley Crouch is one of the most skillful do what it takes clinicians I've ever met and worked with. She is compassionate and dedicated to her craft and meeting her clients therapeutic needs. She is very insightful and youthful which makes her skills very genuine and authentic.

Dedicated, Skilled Clinician

Ashley Crouch is a dedicated and skilled clinician who is also a pleasure to work with. She has a thorough understanding of many therapeutic modalities. Ashley always puts the client first.

Very nice

Excellent I have no complaints Harry J Keener was very nice and pleasant when speaking to use thank you see you next week.

Counselor was unprofessional

The counselor was unprofessional. I would like my money back. He basically told us we where helpless. He said nothing and set me and my husband back.

It was a great experience

It was a great experience, just a bit unclear as to where to check in or go upon arrival. Overall, it was enjoyable.

Katy is Great!

As a former coworker of Katy Webb's at another agency, I had the pleasure of collaborating with her on a number of administrative and clinical projects. She displays a keen clinical sense, while being able to strongly connect and empathize with clients.I would recommend Katy to anyone looking for a great therapist!

Experience and compassion

Kathy is a very sensitive and insightful therapist whom I would recommend to anyone.

Clinicians are awesome!

The clinicians at this practice are awesome! They are very experienced, caring professionals who are easy to talk to. I would highly recommend them.

Atmosphere

Comforting atmosphere with dedicated professionals!

Professional and Helpful!

The scheduling process was simple and the care was amazing. I look forward to my first visit!

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