Our awards & recognition

Image of a therapist and client in a counseling session.

585+ insurance plans accepted

Cover the majority of your care cost with your insurance.

13,310+ sessions at Richmond in the last year

Start your own journey today to a happier, more fulfilling life.

65+ awards & counting for our expert services

Choose award-winning in-person or online therapy.

We offer a range of mental health services

Find the right care for you

Our Richmond providers have diverse specialties & can use assorted approaches

9 Services

Pricing & insurance

Our therapists accept most major insurances. We accept 585+ insurance plans, and offer self-pay options, too.
Learn more about pricing for therapy and counseling services at Thriveworks.

Our Richmond therapists and counselors accept 26 insurance plans

  • Aetna

  • Anthem Blue Cross and Blue Shield Virginia Medicare Advantage

  • Anthem Blue Cross and Blue Shield Virginia | BCBS HMO

  • Anthem Blue Cross and Blue Shield Virginia | BCBS PPO

  • Anthem Blue Cross and Blue Shield Virginia | Exchange

  • Blue Cross Blue Shield | Anthem (Blue Card)

  • CareFirst Blue Cross and Blue Shield of Virginia | BCBS PPO

  • Carelon

  • Carelon | Medicare Advantage

  • Cigna | Evernorth

  • Cigna | Evernorth EAP

  • Cigna | Evernorth Medicare Advantage

Show more
Self-pay costs at Richmond
Talk therapy

Talk therapy

Includes individual, couples, child/ teen, & family therapy

First session

$1

Ongoing sessions

$1

Talk therapy

Psychiatry

Includes reducing symptoms with medication & management

First session

$1

Ongoing sessions

$1

Hear from our clinicians

What can clients do in their personal time to supplement individual therapy?

Vanessa Johnson
Vanessa Johnson

Licensed Professional Counselor (LPC)

Clients can supplement their time in individual therapy with homework assignments.

What should someone do to prepare for starting online therapy?

Emily Kerschen
Emily Kerschen

Licensed Clinical Social Worker (LCSW)

To prepare for your first online therapy session, you can:
  • Schedule a convenient time and date: Set a specific time and date for your first session, ensuring that you have enough time to complete any necessary paperwork and that you're comfortable with the technology.
  • Choose a quiet and private space: Identify a quiet, private space where you can have uninterrupted access to your computer or device, and where you feel comfortable and secure.
  • Set up your technology: Ensure that your computer, tablet, or smartphone is in good working condition and that you have a stable internet connection. Familiarize yourself with the video conferencing software or platform that will be used for the sessions.
  • Download and test any necessary software: If you're using a specific platform or app for online therapy, download and test it before the session to ensure you're familiar with the interface and functionality.
  • Complete any necessary paperwork: Review and complete any necessary paperwork, such as consent forms, intake forms, or questionnaires, before the session. This will help you get started more quickly and ensure that your therapist has all the necessary information.
  • Prepare your environment: Clear your workspace of any distractions or interruptions, and make sure you're in a comfortable position with minimal noise or disruptions.
  • Take notes: Bring a notebook or pen to take notes during the session. This will help you stay focused and ensure that you remember important discussions or insights.
  • Write down your goals and concerns: Before the session, take some time to reflect on what you hope to achieve from therapy and what concerns you have. Writing down your goals and concerns can help you stay focused and ensure that you communicate them effectively to your therapist.
  • Be prepared to ask questions: Don't hesitate to ask questions during the session. This is an opportunity to clarify any concerns or uncertainties you may have, and it's essential for building a strong therapeutic relationship.
By taking these steps, you'll be well-prepared for your first online therapy session and can set yourself up for success.

What tools do you teach in anxiety therapy?

Alexandra Cromer
Alexandra Cromer

Licensed Professional Counselor (LPC)

I teach the following tools in anxiety therapy:
  • Cognitive challenging: These skills help clients identify negative automatic thoughts about themselves and others, as well as challenge their validity and whether or not they are based in truth and factual evidence.
  • Cognitive reframing: These skills are coupled with cognitive challenging and replacing and help clients explore possible outcomes other than the ones rooted in anxiety and fear.
  • Cognitive replacing: These skills help clients successfully replace negative automatic thoughts about themselves and others and core beliefs about themselves and others with ones that are more adaptive, flexible, and helpful.
  • Mindfulness training: These skills use your senses to focus on being fully emotionally, mentally, and physically present in the present moment as a way to remove yourself from the cyclical nature of anxiety.
  • Grounding skill use: These skills are a subset of mindfulness skills and use your senses and your physical body to calm and regulate your senses.
  • Behavior activation skills/schedules: These focus on values-aligned behaviors and incorporating these into daily routines that can promote overall increased life satisfaction.

How do you know when a client is making meaningful progress in cognitive behavioral therapy?

Vanessa Johnson
Vanessa Johnson

Licensed Professional Counselor (LPC)

I know my client is making meaningful progress in cognitive behavioral therapy when they focus on the present rather than the past and have evidence of symptom alleviation through tracking the decrease.

Where to find us

Getting here

Thriveworks Counseling & Psychiatry Richmond is conveniently located in Shockoe Bottom at the intersection of N. 19th St. and E. Franklin. We share a building with The Superior Production Exchange and Uni Shippers. Across from us, on the other side of E. Franklin is Shockoe Center.

Phone number

(804) 331-2570

Languages spoken by VA providers

  • English
  • Spanish
Saturday 8:00am - 9:00pm
Sunday 8:00am - 9:00pm
Monday 8:00am - 9:00pm
Tuesday 8:00am - 9:00pm
Wednesday 8:00am - 9:00pm
Thursday 8:00am - 9:00pm
Friday 8:00am - 9:00pm

Shown in ET

Saturday 7:00am - 6:00pm
Sunday 8:00am - 5:00pm
Monday 7:00am - 9:30pm
Tuesday 7:00am - 9:30pm
Wednesday 7:00am - 9:30pm
Thursday 7:00am - 9:30pm
Friday 7:00am - 9:30pm

Shown in ET

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Hear from our clients

5.0 Learn about verified reviews
★★★★★
I had reached out to several therapists to find one that would fit. My therapist Noel, reached out and explained on what methods she uses to help with certain issues. She is a great fit for me and I am looking forward with working with her.
Read more I had reached out to several therapists to find one that would fit. My therapist Noel, reached out and explained on what methods she uses to help with certain issues. She is a great fit for me and I am looking forward with working with her.
Lynn Feb 2024
Thriveworks.com verified review
★★★★★
She is absolutely the best and she makes my life so much better thank you very much!
Robert Jan 2024
Thriveworks.com verified review
★★★★★
Ms Gooden is an excellent clinician, always very helpful and punctual. The office staff are always helpful and professional. I will recommend them to my family and friends
Read more Ms Gooden is an excellent clinician, always very helpful and punctual. The office staff are always helpful and professional. I will recommend them to my family and friends
Maria Jan 2024
Thriveworks.com verified review
★★★★★
My husband and I are very pleased with our therapist, and she's not only Christian, but she is also knowledgeable, honest, direct, and committed to assist us in any way she possible can. She's introduced us to written and verbal exercises that have helped us better understand each other and ourselves. I whole Heartly recommend her and Thrivesworks.
Read more My husband and I are very pleased with our therapist, and she's not only Christian, but she is also knowledgeable, honest, direct, and committed to assist us in any way she possible can. She's introduced us to written and verbal exercises that have helped us better understand each other and ourselves. I whole Heartly recommend her and Thrivesworks.
Maria Dec 2023
Thriveworks.com verified review
★★★★★
Natalie is an incredibly compassionate therapist who really takes the time and effort to help you towards healing and recovery. The help and guidance that she has provided for me has changed my life. She is truly great at what she does.
Read more Natalie is an incredibly compassionate therapist who really takes the time and effort to help you towards healing and recovery. The help and guidance that she has provided for me has changed my life. She is truly great at what she does.
Richmond Feb 2022
Review left on Thriveworks.com
★★★★★
Natalie makes me feel comfortable and is easy to talk to. She has helped me work through multiple triggers and highly recommend her if you need a trustworthy therapist.
Read more Natalie makes me feel comfortable and is easy to talk to. She has helped me work through multiple triggers and highly recommend her if you need a trustworthy therapist.
Richmond Feb 2022
Review left on Thriveworks.com
★★★★★
Ms. Shamika Pender has a great love for people and is full of knowledge and wisdom. She has assisted me on many occasions with locating resources for church and family members in need. She is a strong advocate for the community.
Read more Ms. Shamika Pender has a great love for people and is full of knowledge and wisdom. She has assisted me on many occasions with locating resources for church and family members in need. She is a strong advocate for the community.
Richmond Sep 2021
Review left on Thriveworks.com
★★★★★
Shamika Pender is an experienced Clinician who administers services with empathy and professionalism. There is no doubt that she will be an incredible asset to your agency.
Read more Shamika Pender is an experienced Clinician who administers services with empathy and professionalism. There is no doubt that she will be an incredible asset to your agency.
Richmond Sep 2021
Review left on Thriveworks.com

Experience effective therapy with a counselor or therapist in Richmond

At Thriveworks, we provide tailored counseling and psychiatry services for your mental well-being and growth. Our team of skilled therapists and psychiatric professionals offers personalized support to help navigate life’s challenges. Whether it’s specific concerns or deeper mental health exploration, Thriveworks commits to partnering with you.

Our collaborative approach, blending evidence-based practices and compassionate care, aims to empower you. Scheduling an appointment with Thriveworks isn’t just seeking help; it’s a proactive step towards a more fulfilling life, supported by dedicated professionals. Book your session today.

What Is the Difference Between Therapy, Counseling, and Psychiatry?

Therapy, provided by our counselors and therapists, addresses emotional and behavioral challenges using therapeutic techniques for mental well-being. Counseling, offered by counselors or therapists, focuses on specific issues and life adjustments, while psychiatry, led by our psychiatric nurse practitioners, involves diagnosing and treating mental health conditions with medication.

What Are the Types of Therapists You Can See?

While availability may vary, at Thriveworks Counseling & Psychiatry Richmond, we offer:

  • Licensed Clinical Social Workers (LCSWs): Specialized in social work and counseling for individuals, families, and groups.
  • Licensed Marriage and Family Therapists (LMFTs): Focused on relationship and family-related issues.
  • Licensed Professional Counselors (LPCs): Trained to offer counseling services for various emotional and mental health issues.

When you connect with a provider at Thriveworks, you’ll be sharing your experience with an industry-leading expert; someone with the experience and professional insight you need to move forward.

How Do I Find the Right Therapist?

To find the right therapist or therapeutic approach at Thriveworks Counseling & Psychiatry Richmond, browse our provider profiles, or contact your local office at (571) 554-1147 to discuss your needs and preferences with our helpful support team.

Signs I Should Go to Therapy

Some of the signs you might benefit from therapy or psychiatric services include:

  • Persistent feelings of sadness, anxiety, or hopelessness
  • Difficulty managing and coping with daily stress
  • Strained or troubled relationships with family, friends, or partners
  • Overwhelming grief after a significant loss
  • Frequent mood swings, anger, or irritability
  • Changes in appetite, sleep patterns, or energy levels
  • Unresolved trauma or past experiences affecting your well-being
  • Struggles with addictive behaviors or substance abuse
  • Loss of interest in previously enjoyed activities
  • Overwhelming feelings of guilt, shame, or worthlessness

Don’t hesitate to reach out to one of our providers if you’re feeling any of these symptoms.

What Are the Benefits of Online Therapy and In-Person Therapy?

The benefits of online therapy include:

  • Convenience and accessibility from anywhere
  • Reduced travel time and costs
  • Comfortable and familiar environment
  • A wider selection of therapists to choose from

The benefits of in-person therapy include:

  • Face-to-face interaction and non-verbal cues
  • No reliance on internet connection or technology
  • Privacy and confidentiality in a physical office

What Should I Do If a Loved One Needs Help?

If you have a loved one who is in need of mental health services, you can help them by attempting to:

  • Communicate openly and non-judgmentally
  • Offer support and encourage them to seek professional help
  • Research and connect them with appropriate resources
  • Be patient and maintain a supportive presence throughout their journey to recovery

Our experienced therapists, counselors, and psychiatric nurse practitioners can assist—don’t hesitate to have the individual you love seek help and support.

Are the Therapists at Thriveworks Licensed and Verified to Provide Therapy?

Yes, all of our therapists, counselors, and psychiatric nurse practitioners are licensed or in the process of receiving their licensure.

How Much Does Therapy Cost?

At Thriveworks, we accept most major insurance plans, allowing many clients to pay as little as $0–$50 per session with their co-pay. We also offer self-pay options for those out-of-network or without insurance. Self-pay rates for talk therapy range from $160 to $240 for intake sessions and $135 to $195 for follow-ups, depending on your state. For psychiatry services, self-pay intake sessions are $255–$375, with follow-ups ranging from $175–$300, also varying by state. More information on current self-pay costs is available on our pricing page.

Work with a Therapist or Counselor at Thriveworks Counseling & Psychiatry Richmond

We wholeheartedly believe that everyone can advance in life if they work with a skilled, caring mental health professional. This might mean developing healthier habits, working toward greater happiness, and/or achieving goals that lead to a more successful life. The counselors and therapists at Thriveworks Richmond in Shockoe Bottom want in. They know just how challenging life can be, and they want to help you live better in in-person counseling or online counseling therapy—whichever you prefer.

If you’re ready to schedule an appointment or want to learn more about the services offered at Thriveworks Counseling & Psychiatry Richmond, give us a call. We have flexible scheduling options to choose from, including extended hours in the evenings and on the weekends to best serve you. Our counselors, therapists, and psychiatric providers are excited to get started and hope to hear from you soon!

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Thriveworks is a trusted thought leader in mental health