Image of a therapist and client in a counseling session.

23,167 people sought online therapy help in Massachusetts in the last year

Discover how starting online therapy can support your own journey toward a happier, more fulfilling life.

Meet with a provider as soon as this week

Our therapists in Amherst are booked, but we have 42 other therapists in MA available for an online or in-person session.

Starting Online therapy

What is online therapy?

With Thriveworks, Online therapy is an effective alternative to in-person therapy services in which a client can speak to a Thriveworks therapist remotely via online video conferencing. Online sessions are just as effective as in-person treatment, but they can also provide added benefits like reduced travel time, saving money on transportation or childcare, and increased access to care.

How does online therapy work?

Online therapy works much like traditional in-person therapy but takes place through secure video conferencing. Clients can attend Online therapy from any safe place they choose that has access to the internet, whether that be their home or another easily accessible place. Like in-person treatment, a therapist will work with their client to address their concerns, create goals, and establish an effective treatment plan.

What is the best option for online therapy?

There is no best option for online therapy—instead, it's best to focus on finding a provider that meets your speicifc needs and with wom you can form a professional connection with.

Is online therapy just as effective?

Yes, online therapy is just as effetive for many clients as in-person sessions.

How long does online therapy last?

Online therapy can last for a few months to years depending on the goals and symptoms of the client. The treatment process will be unique to each client and lend itself to their specific concerns, which means that the time it takes to treat them will always be different. Timing is also up to the client themselves; they are free to stop therapy whenever they please, especially if they feel they have reached their goals and addressed their concerns.

How much does online therapy cost?

Our Thriveworks therapists at Thriveworks in Amherst, MA accept most major forms of insurance, which means that many of our clients only pay $0-$50 co-pay per session. However, there are also self-pay options that sit around $200 per session, depending on the service and location, for those who are out-of-network.

Need more help deciding?

When it’s 2:00 a.m., your 6-month-old probably doesn’t care that you’re running on five hours of sleep a night. The weather doesn’t care that you have a big project at work and that you really can’t be late. If the flu cared when finals were, it wouldn’t strike at the end of fall semester.

There are so many factors outside of your control. But the one thing you can count on is that Thriveworks Amherst does care. And we are fighting to give you more opportunities to live the most fulfilling, happiest life you can. One of these opportunities is through Online Counseling.  If you would like to schedule an online appointment with Thriveworks Amherst, call (413) 634-4805.

Online Counseling, also known as Telehealth, first made its appearance back in 1953. It’s built on the understanding that life throws many curve balls, but that everyone deserves the chance to get the help they need. Thriveworks Amherst believes in this mindset, and we offer virtual, online counseling for depression, anxiety, stress, trauma, and all the other struggles you could meet a counselor face-to-face for.

What Is Online Counseling?

Online Counseling could be through phone calls, FaceTime, Skype, and much more. However, Thriveworks Amherst works with a HIPAA compliant, private chat room used by medical professionals. We work to meet your needs, just like we would in a face-to-face session. The underlying factor is that an Online Counseling session takes place away from the office. You won’t be in the same room as your counselor.

Your initial thought might be of all the risk this could create. Will the sessions be taped? What’s the likelihood of it being leaked and someone finding out? Do you have measures against hacking? No; very little; and yes!

These are valid concerns, and Thriveworks Amherst Counseling has taken them all into consideration. Our apps and phones are safe, and we will always obey the Client-Counselor relationship laws that keep your information safe. And, as mentioned before, we use a private chat room especially designed for medical clinicians and therapists.

The flexibility of Online Counseling with Amherst means you never have to be alone, no matter where you are. A Thriveworks Amherst Counselor will be with you in a van, across the country, taking care of kids, or curled up in front of the fireplace. Outside factors shouldn’t allow depression, anxiety, stress, trauma, or anything else to take over your life. Thriveworks Amherst is excited to meet you and begin forming the life you’ve dreamed of.

Why Online Counseling with Thriveworks Amherst?

Online counseling is versatile. Need it every once in a while? Great! Want to schedule weekly virtual session? Also, great!

Regardless of your motive for looking into Online Counseling, there are some undeniable pros. Some include:

  • Weather: Living in New England we are all too familiar with how winter weather can bring havoc to our ability to get anywhere. Having the option of online counseling allows us to have sessions even if inclement weather prohibits traveling.
  • Consistency: Some of us have hectic schedules, and that’s not likely to change! Instead of driving somewhere, Online Counseling makes it easier to schedule an appointment from your own home.
  • Continued Relationships: It’s hard work finding a counselor you really click with. Once you find one, you don’t want to leave. Online Counseling ensures that relationship will continue no matter where you go. This is especially important if you’ve connected with your counselor on a cultural, spiritual, or other personal level. As long as you maintain a permanent address in Massachusetts, student attending college out of state can continue to see their Thriveworks Amherst counselor via Telehealth.
  • Fighting against the stigma: Thriveworks Amherst always keeps our offices nonjudgmental and empathetic. However, the outside world isn’t always so. Especially for some people, the social stigma around counseling can prevent them from coming to counseling. Online Counseling is a way you can further ensure your own privacy. Research suggests this can be important for young adults and teenagers who have a smaller circle and greater risk for a social fallout.
  • Anonymity: Seeing a counselor face-to-face can be scary, we can admit that! If the thought of looking someone in the eye and talking about your problems is too much for you, Online Counseling could be the perfect solution. Whether you are looking for help for depression, anxiety, trauma, relationships, or anything else, anonymity is important, and Thriveworks Amherst Counseling want to meet that need. Research has even proven that Online Counseling can allow people to open up quicker, making the healing and growing process easier.

There are many more pros than just these, of course. And with pros, there are always cons. Is Online Counseling more effective than face-to-face? It really depends on you, personally. For some people, yes. For other people, no. However, the results are startlingly clear that some counseling is better than no counseling.

Schedule an Online Counseling Appointment at Thriveworks Amherst

Depression, anxiety, trauma, stress, behavioral issues, or relationships can feel like they’re taking over your life and stealing your right to happiness. This isn’t true! It’ll be hard, but healing and growing into a life of your choosing is possible. Thriveworks Amherst Online Counseling is ready and able to walk that path with you, whether virtually or in-person. So give us a call at (413) 634-4805 and one of our schedulers will be happy to get you connected with a counselor who fits your needs.

Pricing & insurance

Our therapists accept most major insurances. We cover 180 million Americans – and offer self-pay options, too.
Learn more about pricing for therapy and counseling services at Thriveworks.

Our Massachusetts therapists and counselors accept 30 insurance plans

  • Aetna

  • Blue Cross and Blue Shield of Massachusetts | BCBS

  • Blue Cross Blue Shield | Anthem (Blue Card)

  • Blue Cross Blue Shield of Massachusetts | BCBS Medicare Advantage (HMO | PPO)

  • Carelon

  • Caresource

  • Cigna | Evernorth

  • Cigna | Evernorth EAP

  • Cigna | Evernorth Medicare Advantage

  • Compsych

  • Fallon Health

  • First Health Network

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Self-pay costs at Amherst
Talk therapy

Talk therapy

Includes individual, couples, child/ teen, & family therapy

First session


Ongoing sessions


Talk therapy


Includes reducing symptoms with medication & management

First session


Ongoing sessions


Hear from our clients

Thriveworks Amherst has no reviews yet, but check out these reviews from locations in Massachusetts.

4.5 Thriveworks Amherst reviews are collected through
Thriveworks helped me realize that I do believe people can change. I’m not the person I was three months ago, broken and fearful. I’m healthy and happy and for the first time being kind to myself. Thank you for giving me my life back.
Read more Thriveworks helped me realize that I do believe people can change. I’m not the person I was three months ago, broken and fearful. I’m healthy and happy and for the first time being kind to myself. Thank you for giving me my life back.
Anonymous Thriveworks Client
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Where to find us

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Getting here

Thriveworks Counseling & Psychiatry Amherst is located in the same building as Yoga Center Amherst and Mexcalito Taco Bar. We are right by the intersection of Kellogg Ave and Boltwood Walk, and nearby is the intersection of Kellogg Ave and N Pleasant Street. Near this intersection is Build Yoga and Wellness, The Halal Cart, Richard’s Coin Exchange, and a US Post Office.

Phone number

(413) 340-5164

Languages spoken by MA providers

Sunday 8:00am - 9:00pm
Monday 8:00am - 9:00pm
Tuesday 8:00am - 9:00pm
Wednesday 8:00am - 9:00pm
Thursday 8:00am - 9:00pm
Friday 8:00am - 9:00pm
Saturday 8:00am - 9:00pm

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Sunday 8:00am - 5:00pm
Monday 7:00am - 9:30pm
Tuesday 7:00am - 9:30pm
Wednesday 7:00am - 9:30pm
Thursday 7:00am - 9:30pm
Friday 7:00am - 9:30pm
Saturday 7:00am - 6:00pm

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