Meet Our Counseling Staff: Cumming Counselors


Cindy Armstrong
In network with:
  • Anthem
  • BCBS of GA
  • Highmark
In process of being in network with:
  • Aetna
  • Beacon Health Options
  • Cigna
  • Humana
  • Magellan
  • Multiplan
  • Tricare
  • UBH
Self Pay Rate: $65

Cindy Armstrong, LPC

Cindy is a Licensed Professional Counselor in Georgia and a Licensed Marriage and Family Therapist in Michigan.  She is also a Nationally Certified Counselor, a Master Addiction Counselor (NCCAP)  and a Certified Addiction Counselor II (Georgia Addiction Counselors Association).   Cindy obtained her Masters Degree in Counseling Psychology with a focus in Marriage and Family Therapy from Our Lady of the Lake University in San Antonio, TX.  Cindy is retired from the Department of the Army as a civilian where her career was spent working in substance abuse treatment, social work services, and family practice.  Cindy is a veteran and also the spouse of a retired Army warrant officer.   

Cindy’s education, work experience, and personal experiences all contribute to her passion, commitment, and approach to therapy. She believes that a therapist should be genuine, caring, compassionate, and non-judgmental in their therapeutic approach and promote an environment of trust, support, and motivation.  Meeting the client where they are in their journey and desire for change is essential.  Family systems therapy, Cognitive Behavioral Therapy,  and mindfulness are frequently incorporated into therapy sessions.  Cindy believes in respecting clients and their goals and empowering them by building on their strengths and past successes.   

Cindy works with adolescent and adult clients who are experiencing addiction problems and also with family members of those who are addicted.  Co-occurring mental health disorders such as anxiety, depression, and trauma also need to be addressed concurrently.  Cindy also works with clients who are experiencing life challenges such as marriage, divorce, grief, loss, deployment, and retirement.   

Nichole Matthews
In network with:
In process of being in network with:
  • Aetna
  • BCBS of GA
  • Beacon Health Options
  • Cigna
  • Humana
  • Magellan
  • Multiplan
  • Tricare
  • UBH
Self Pay Rate: $65

Nichole Matthews, LCSW

Nichole has a Master of Social Work Degree from the University of Georgia and has been a licensed therapist since 2012. She has experience working with multiple populations in a variety of settings. Initially, she worked in community mental health with adults with severe and persistent mental illness. She has also worked in an outpatient setting doing individual and family work, as well as working with veterans. Most recently, she has worked at an inpatient facility treating co-occurring substance use and mental health disorders.

Nichole has a passion for working with clients who are struggling with substance use disorders and other addictions. Society has such a stigma toward addiction and most don't understand the disease or how it is successfully treated. Since it's not intuitive knowledge, she gets a lot of personal fulfillment helping people with addiction, and also their families, truly begin to understand what is happening in the brain and then equip them very specific tools to start the healing process. 

Nichole wholeheartedly believes that everyone has an inherent ability to heal themselves with the right support and guidance. She is inspired daily by those who are courageous enough to take those first difficult steps to reach out and ask for help. She enjoys and welcomes working with diverse populations of people.

Demographics served include:

  • Adults
  • Adolescents
  • Couples
  • Professionals

Specialization Areas:

  • Substance Use Disorders
    • Individuals
    • Families of those with SUD
  • Codependency
  • Trauma/PTSD
  • Anxiety/Panic
  • Depression
  • Grief and Loss
  • Life Transitions
  • Bipolar
  • Personality Disorders
  • Self-Esteem
Shontel Cargill
In network with:
  • Anthem
  • BCBS
  • Cigna
  • Highmark
In process of being in network with:
  • Aetna
  • Beacon Health Options
  • Humana
  • Magellan
  • Medicare
  • Multiplan
  • Tricare
  • UBH
Self Pay Rate: $65

Shontel Cargill, LMFT

I am a Licensed Marriage and Family Therapist, who has been facilitating change for those who are greatly impacted by mental health issues, addictive diseases, and developmental disabilities for 6 years. I obtained a Bachelor of Science degree in Psychology from the University of Georgia and a Master of Science degree in Marriage and Family Therapy from Valdosta State University. I have experience working with diverse populations in private practice, community health care, outpatient, and hospital settings. I specialize in marriage and family therapy, couples therapy, and maternal mental health. I also enjoy working with individuals on achieving their personal and professional goals in therapy.

The therapeutic interventions I use are inspired by Family Systems Therapy, Person-Centered Therapy, Cognitive Behavioral Therapy, and Mindfulness. With a person-centered approach, I facilitate change with my clients in a non-pathologizing and curious way, so that they feel safe to tell their stories. I meet my clients where they are in their journeys, while empowering and encouraging them along the way. “Our wounds are often the openings into the best and most beautiful part of us.” -David Richo 

I like to consider myself a navigator in my clients' therapeutic process. With a combination of life experiences and therapeutic skills, I provide services that are tailored the meet the needs of each individual client. I truly have a passion and commitment to successfully assisting my clients in having a better quality of life, mentally, physically, and spiritually. 

Areas of expertise include:

  • Marriage and Family Therapy
  • Premarital Counseling
  • Maternal Mental Health
  • Christian Counseling
  • Relationships 
  • Life Transitions
  • Teen and Young Adult Related Issues
  • Trauma
  • Anxiety
  • Depression 
  • Grief/Loss
  • Sexual Issues
  • Anger Management
  • Professional Development 

Populations include:

  • Individuals
  • Couples
  • Families
  • Teens
  • Young Adults
  • Professionals

Thriveworks Counseling

People Love Our Providers!

Overall Rating: 5★★★★★ based on 9
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Thriveworks Counseling Cumming

Cindy Armstrong

★★★★★
Dr. Cindy Armstrong is an outstanding therapist/counselor with extraordinary skills. She is very professional ...Read more

and highly regarded by patients and her colleagues. She is very knowledgeable in the field of counseling, intelligent, patient centered, smart, dedicated, efficient and one of the most ethical professionals I know. She is a hard worker and never stops until the job is successfully completed. Dr. Armstrong is a stellar performer and an asset to any practice or organization. It is without any reservations that I delightfully complete this statement of recommendation!

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Thriveworks Counseling Cumming

Peer

★★★★★
Mental health is a profession that requires high integrity and strong moral character. Mental health professio...Read more

nals must demonstrate the ability to make sound moral decisions for themselves and for their clients. Having known and work with Cynthia Armstrong for nine years I can unquestionably say that she possess and consistently exercise these qualities. She is an exceptional and loyal team member that is always eager to provide support and share professional knowledge with peers. She is always reliable, responsible and extremely respectable. Ms. Armstrong patient and practitioner relationships are based upon therapeutic alliances. Her professional knowledge, competence and skills as paramount as she is constantly abreast of current treatment modalities through continuing educations and training.

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Thriveworks Counseling Cumming

Cindy Armstrong

★★★★★
Cindy is an amazing therapist among many of her talents. I had the privilege of observing her work and the imp...Read more

act she had on our adolescent population and their families. Thriveworks is truly fortunate to have Cindy as part of their clinical team.

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Thriveworks Counseling

Schedule your first appointment with a Thriveworks Counselor or Life Coach!

  • 6010 Southard Trace
    Cumming , GA 30040

  • Mon-Fri:7:30AM-9PM
    Sat-Sun:8AM-5PM

It’s Time to Start a Partnership with a Thriveworks Counselor

It’s not easy, but we’re extremely selective about the counselors, psychologists, and coaches that join our practice. Experience a provider with skill and passion for helping clients make meaningful advances in their lives, relationships, careers, and happiness.