Image of a therapist and client in a counseling session.

1,006 people sought online therapy help in New York in the last year

Discover how starting therapy with a online can support your own journey toward a happier, more fulfilling life.

Meet with a provider as soon as this week

Good news! We have 0 therapists in New York available for an online or in-person session.

Starting Online therapy

What is online therapy?

With Thriveworks, Online therapy is an effective alternative to in-person therapy services in which a client can speak to a Thriveworks therapist remotely via online video conferencing. Online sessions are just as effective as in-person treatment, but they can also provide added benefits like reduced travel time, saving money on transportation or childcare, and increased access to care.

How does online therapy work?

Online therapy works much like traditional in-person therapy but takes place through secure video conferencing. Clients can attend Online therapy from any safe place they choose that has access to the internet, whether that be their home or another easily accessible place. Like in-person treatment, a therapist will work with their client to address their concerns, create goals, and establish an effective treatment plan.

What is the best option for online therapy?

There is no best option for online therapy—instead, it’s best to focus on finding a provider that meets your specific needs and with whom you can form a professional connection with.

Is online therapy just as effective?

Yes, online therapy is just as effetive for many clients as in-person sessions.

How long does online therapy last?

Online therapy can last for a few months to years depending on the goals and symptoms of the client. The treatment process will be unique to each client and lend itself to their specific concerns, which means that the time it takes to treat them will always be different. Timing is also up to the client themselves; they are free to stop therapy whenever they please, especially if they feel they have reached their goals and addressed their concerns.

How much does online therapy cost?

Our Thriveworks therapists at Thriveworks in Williamsville, NY accept most major forms of insurance, which means that many of our clients only pay $0-$50 co-pay per session. However, there are also self-pay options that sit around $200 per session, depending on the service and location, for those who are out-of-network.

Need more help deciding?

Many people are finding that online counseling is the convenient option. Rather than having to leave the house and commute to your appointment, you can simply hop on the phone or video chat to attend your appointment. Not to mention that online counseling is the safe, secure option during special circumstances when staying at home whenever possible is vital.

If you are interested in counseling, but you can’t or don’t want to go to another office for another appointment, consider giving online counseling a try. Thriveworks Buffalo, NY offers online counseling and can get you scheduled with an appointment right away. You’ll get to choose between phone counseling and video counseling, both of which are easy and do not require you to have advanced technological skills (as some worry). We’re here to help and support you.

How Does Online Counseling Work?

As we touched on briefly above, you get to choose whether you want to work with your counselor over the phone or on video chat. Either way, you are not required or expected to have advanced technological skills. All you need is access to a phone or computer and service or internet! If you can check those off your list, you’re all ready to start online counseling.

Many people struggle to find the time to drive to and then attend yet another appointment. For this reason, online counseling proves to be a great option for many people. If you decide to pursue online counseling, here’s how it’ll work based on which option you choose:

  1. Video counseling: If you choose to work with your counselor in a video chat, they’ll simply send you a link to a video chat room (in advance), which you will navigate to at the time of your scheduled appointment. If you enjoy or like the idea of face-to-face interactions with your counselor, video counseling might be the superior counseling option for you.
  2. Phone counseling: If you’re looking for the absolutely most convenient and comfortable option, phone counseling might be the superior online counseling option for you. You can truly attend your phone counseling session from anywhere you choose. And you don’t have to worry about seeing your counselor which means you can stay in your pajamas without fear of judgment—you might also feel more comfortable opening up to your counselor because that face-to-face element is not there.

It might take some experimentation to figure out which type of counseling is right for you. That’s okay! We’re happy to help you test out your options and find the best fit for you.

What Benefits Will I Find in Online Counseling?

We’ve focused on a few main benefits thus far, including convenience and comfort. Again, working with a counselor online means you don’t have to leave your house. You can forget about the commute, the extra time spent on the road—just relax, and answer your counselor’s call or jump into your video session at the time of your appointment.

In addition to convenience and comfort, online counseling is a safe option during unprecedented times that suggest or require us to stay home. It also removes external factors from the equation like bad weather, poor road conditions, and other unpredictable. This means that you don’t have to worry about having to cancel or reschedule your appointment due to those elements just mentioned.

Schedule Online Counseling at Thriveworks Buffalo, NY

Do online counseling benefits sound like something you could get used to? We think so too. We’re happy to meet with you and get to work as soon as you’re ready too. Our licensed, caring counselors can help with depression, anxiety, relationship issues, loneliness, and much more. To get the help and support that you need, all you have to do is reach out. We so look forward to meeting you.

Pricing & insurance

Our therapists accept most major insurances. We accept 585+ insurance plans, and offer self-pay options, too.
Learn more about pricing for therapy and counseling services at Thriveworks.

Our Williamsville therapists and counselors accept 18 insurance plans

  • Aetna

  • Cigna | Evernorth

  • Cigna | Evernorth EAP

  • Cigna | Evernorth Medicare Advantage

  • Compsych

  • First Health Network

  • Highmark Blue Cross Blue Shield of Western New York

  • Humana Exchange

  • Humana HMO/POS

  • Humana PPO | EPO | HDHP

  • JP Farley Corporation

  • Martin's Point (US Family Health Plans)

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Self-pay costs at Williamsville
Talk therapy

Talk therapy

Includes individual, couples, child/ teen, & family therapy

First session

$1

Ongoing sessions

$1

Talk therapy

Psychiatry

Includes reducing symptoms with medication & management

First session

$1

Ongoing sessions

$1

Hear from our clients

5.0 Thriveworks Williamsville reviews are collected through Thriveworks.com.
★★★★★
Jennifer balances her counseling expertly between talking/educating and listening. I already trust her after just a handful of sessions thanks to her objective feedback and concern. If you need a skilled mental health professional to help guide you thru life’s challenges, you will not be disappointed in Jennifer.
Read more Jennifer balances her counseling expertly between talking/educating and listening. I already trust her after just a handful of sessions thanks to her objective feedback and concern. If you need a skilled mental health professional to help guide you thru life’s challenges, you will not be disappointed in Jennifer.
Buffalo Sep 2020
Review left on Thriveworks.com
★★★★★
Wendy has been seeing my wife and I for almost two and half years. Her insights into how we both viewed our marriage so differently ultimately helped us both see that we are not the right people for one another. We have unfortunately decided that divorce was the right path forward for us as individuals but counseling made it a healthy, productive journey instead of letting things just fall apart at home. She is now my personal therapist helping me deal with the loss of my marriage. I don’t just appreciate our sessions, but I look forward to them. I take notes and I learn a lot about myself and my growth every time we meet.
Read more Wendy has been seeing my wife and I for almost two and half years. Her insights into how we both viewed our marriage so differently ultimately helped us both see that we are not the right people for one another. We have unfortunately decided that divorce was the right path forward for us as individuals but counseling made it a healthy, productive journey instead of letting things just fall apart at home. She is now my personal therapist helping me deal with the loss of my marriage. I don’t just appreciate our sessions, but I look forward to them. I take notes and I learn a lot about myself and my growth every time we meet.
Buffalo Oct 2019
Review left on Thriveworks.com
★★★★★
I was looking for a new therapist for my teenage son and came across their website. I called to see how long of a waitlist they had, expecting there to be a waitlist. ThriveWorks got my son in within 24 hours! Incredible! My son found a great therapist at ThriveWorks, Mr.Stephen Obrien. This guy has a unique approach and it works for my son. My son actually WANTS to go to therapy. He's getting more out of his sessions than either of us could have hoped for. We found this place at the right time and we couldn't be happier.
Read more I was looking for a new therapist for my teenage son and came across their website. I called to see how long of a waitlist they had, expecting there to be a waitlist. ThriveWorks got my son in within 24 hours! Incredible! My son found a great therapist at ThriveWorks, Mr.Stephen Obrien. This guy has a unique approach and it works for my son. My son actually WANTS to go to therapy. He's getting more out of his sessions than either of us could have hoped for. We found this place at the right time and we couldn't be happier.
Buffalo Oct 2019
Review left on Thriveworks.com
★★★★★
Had circumstances that made me very unhappy. My therapist Cheryl gave me great coping skills. The appointments were easy to get and the office was bright and inviting. I would recommend Thriveworks to my friends and family.
Read more Had circumstances that made me very unhappy. My therapist Cheryl gave me great coping skills. The appointments were easy to get and the office was bright and inviting. I would recommend Thriveworks to my friends and family.
Buffalo Feb 2018
Review left on Thriveworks.com

Where to find us

Getting here

Thriveworks Counseling & Therapy Williamsville is located at 1120 Youngs Rd Suite 300, Williamsville, New York 14221, near Millard Fillmore Suburban Hospital.

Phone number

(716) 453-2877

Languages spoken by NY providers

  • English
Thursday 8:00am - 9:00pm
Friday 8:00am - 9:00pm
Saturday 8:00am - 9:00pm
Sunday 8:00am - 9:00pm
Monday 8:00am - 9:00pm
Tuesday 8:00am - 9:00pm
Wednesday 8:00am - 9:00pm

Shown in ET

Thursday 7:00am - 9:30pm
Friday 7:00am - 9:30pm
Saturday 7:00am - 6:00pm
Sunday 8:00am - 5:00pm
Monday 7:00am - 9:30pm
Tuesday 7:00am - 9:30pm
Wednesday 7:00am - 9:30pm

Shown in ET

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