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You’ve probably come across a mental health forum before. It’s a site for talking about all things mental health, from depression to breakups, stress, anxiety, family issues, and so on. But now there’s this new thing (which isn’t really a new thing) everyone’s talking about: online counseling. And you’re probably a little confused. Are mental health forums and online counseling the same thing? The short answer is no. But the long answer is more important. Keep reading to learn about how online counseling and mental health forums differ, as well as how they can both help you on your mental health journey!

What Exactly Is Online Counseling?

While both online counseling and mental health forums can help you work through whatever issue you may dealing with, online counseling involves real, certified, and experienced counselors. In fact, it’s essentially the same thing as traditional therapy that takes place in a clinicians office, only it’s done through video chat or on the telephone.

Licensed Clinical Social Worker Jessica Cline delves into the premise of online counseling, as well as its benefits: “Online appointments can be done via video, text message, or phone. With online counseling, patients do not need to worry about taking off work or commuting to their appointment. I find that new parents, busy professionals, and college students really prefer having the ability to schedule appointments that fit their schedule,” she explains. “Picture a mom with two young children that has to find a sitter or bundle the kids up just to attend her appointment every week. Instead, that mom can have a session in her pajamas that fits her schedule.”

She goes on to explain how online counseling is a good option for individuals with certain mental illnesses or reservations about opening up: “Individuals with anxiety often feel more comfortable attending appointments online as they are more in control of their environment. It’s often more comfortable for people to open up when they are in the familiar comfort of their own homes. Some people feel less inhibited talking to a therapist about vulnerable issues online rather than face-to-face.”

What About Mental Health Forums?

Mental health forums, on the other hand, don’t always call on the knowledge and expertise of a counselor or therapist. Instead, these sites enable users to become involved in important discussions about mental health… for free. You can ask questions about an issue you’re experiencing (say, signs of depression or dealing with a breakup), give advice to someone else on such topics, and ultimately find camaraderie in caring about and discussing mental health with other users. That’s not to say, however, that mental health professionals are never involved.

Sometimes, therapists and counselors do pop in to answer important questions about mental health and ensure users are getting correct, useful information. In addition, some mental health forums are moderated by mental health professionals—like Thriveworks Mental Health Discussion Board. This discussion board is like most other forums, the primary purpose being to provide a safe place for users to vent, talk, and get reliable information about mental health. But it also offers an additional element that only improves the overall experience of the site: there are several mental health professionals who monitor the page and offer feedback to the users. This means you’re guaranteed to get reliable, factual information.

Which Resource Is Right For Me?

As I touched on earlier, both online counseling and mental health forums are useful resources—granted you do your research and find a certified, experienced counselor or a forum that offers reliable information. That being said, mental health forums are not scientifically proven to help individuals with certain mental disorders, like depression, anxiety, or PTSD—while therapy is scientifically proven to be an effective method of treatment. Therefore, if you have or if you suspect you have a clinical illness, it’s important you take the necessary steps to see a counselor. Which could be in a traditional setting or done via video chat/phone call. Then, you can also get involved in a mental health forum to further understand and come to terms with whatever you’ve got going on!

Now, if you don’t have a serious mental illness, but you do have an issue you need to work out, which route should you take? Again, counseling is always a good choice, considering it’s scientifically proven to help individuals. But a mental health forum might be a good option for you, too! Think about the severity of your problem and what is necessary to solving/managing this problem. Then, give online counseling, mental health forums, or both, a try!

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