Mental Health Billing: Reimbursed From the Insurance Companies?

Earlier, we discussed if insurances pay mental health providers well.

If you are a mental health/behavioral health professional, working in private or group practice, you will have your work cut out for you. If you’re like many, you have your plate full. Finding time for the clients, in addition to handling all of the administrative tasks, can become quite stressful.

Additionally, perhaps you’re wondering, am I ever going to get paid?

We talked to the Senior Medical Biller at Thriveworks, Alicia Potts, and she gladly shared her knowledge with us.

How long do insurance payouts take?

“Typically, we usually say within 30 business days from the date the insurance company received the claim,” said Alicia. Even better, for a good example, BCBS in Massachusetts normally pays their claims within 2 weeks!

Other companies may take a little bit longer. Aetna normally takes three weeks, but all claims must be filled within 30 days. If you are a medical provider or a mental health provider, you are all in the same boat. All claims will be filled within 30 days. Thus, if you think about it, after the first month, the payments will be continually flowing in.

Quick Tip

Electronic claims normally will be serviced faster. According to Alicia, “Paper claims take the longest”.

For more information:

UPDATE 09/2014: To focus on providing excellent medical billing to Thriveworks franchises, we are no longer providing billing services to non-Thriveworks practices.

Learn more about the exciting benefits of opening a Thriveworks Counseling center in your area, here: Counseling Franchise.


Your Friends at Thriveworks

Explore the latest mental wellness tips and discussions, delivered straight to your inbox.

Dr. Anthony Centore

Anthony Centore, PhD

Anthony Centore, PhD, is Founder and Chair at Thriveworks — a counseling practice focused on premium client care, with 340+ locations across the US. Anthony is a Private Practice Consultant for the American Counseling Association, columnist for Counseling Today magazine, and author of "How to Thrive in Counseling Private Practice". He is a multistate Licensed Professional Counselor (LPC) and has been quoted in national media sources including The Boston Globe, the Chicago Tribune, and CBS Sunday Morning.

Check out “Leaving Depression Behind: An Interactive, Choose Your Path Book” written by AJ Centore and Taylor Bennett."