I really like my therapist, Caroline, she is a great listener. I also like how she sends a follow up email about what we talked about.

A Thriveworks Client, verified client of Caroline

See what other clients say
geometry-shapes iconGrief, Depression, Anxiety, Life Transition, ADHD, Coping Skills, Medical / Health Issues
Online in NC
9 years in practice
Ages served: 18-65+
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Accepted insurance & self-pay

Caroline accepts 26 insurers
Aetna
Aetna Medicare Advantage
Cigna | Evernorth
Cigna | Evernorth - Employee Assistance Program (EAP)
Firefly Health Plan | Cigna PPO Network
Carelon
Compsych
Devoted Health | Medicare Advantage
First Health Network
HealthSpring | Medicare Advantage
Humana Medicare Advantage
JP Farley Corporation
Medcost NC
Medicare NC
Multi Plan PHCS
Optum Serve
Oscar Health
Poppins Health
Quest Behavioral Health
Railroad Medicare
State Health Plan | North Carolina
UMR
United Healthcare | Optum
United Healthcare | Optum - Employee Assistance Program (EAP)
United Healthcare | Optum Medicare Advantage
Uprise EAP
SELF-PAY COSTS
Out-of-pocket session costs for clients who don’t have insurance or aren’t covered by their insurance for mental health services.
$200
first session
$160
subsequent sessions
About Provider

About Caroline

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Caroline Carlson is a Licensed Clinical Social Worker (LCSW) in the states of North Carolina and Florida with over 9 years of experience. She is passionate about navigating adults, senior adults, and older adolescents through the challenges of anxiety, depression, trauma, grief, and distress. Caroline's goal is to facilitate self-discovery of answers from within each client so they become equipped and empowered to move through the struggle to a renewed sense of peace and purpose.


Caroline specializes in providing counseling to individuals who provide care for loved ones with serious medical conditions, including Dementia. Being a full time caregiver on top of an already stress-filled life can feel overwhelming and disempowering. Caroline will work with you on important Self-Care priorities to help you to feel peace again in the midst of this most distressful of life circumstances.  Caroline also works with Senior Adults experiencing anxiety and depression related to the difficult life changes that come with the aging process. Through gently connecting with her Senior clients, she provides new insights and assists them in developing important coping skills that lead to better quality of life.


Caroline completed her Master's degree in Social Work (MSW) at Barry University in Miami. As a result of her professional experiences in the hospital, hospice, assisted living, and private therapy settings, Caroline brings a trauma-informed and compassionate approach to her work with clients. She utilizes multiple treatment modalities including mindfulness, cognitive behavioral therapy (CBT), motivational interviewing (MI), person-centered (PCT), and solutions-focused therapy (SFT).


Caroline believes in immediately establishing a comfortable trust with her clients to allow for genuine understanding. She believes that asking for help is a sign of strength, not weakness, and is the open door through which we discover the healing answers that lie within. Caroline looks forward to partnering with you and offers herself to walk alongside you through your journey to a new life of wholeness.

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"As one who has experienced personal trauma and loss, I have an authentic understanding of how we are impacted by painful life circumstances and how building of new life skills can empower us once again."

What clients say

What clients say

These testimonials are from real clients who completed a satisfaction survey after their sessions and agreed to share their feedback. Results may vary.

Caroline Carlson is very helpful, she's helped me more than any one could.

A Thriveworks Client, verified client of Caroline

Good rapport

A Thriveworks Client, verified client of Caroline

I really like my therapist, Caroline, she is a great listener. I also like how she sends a follow up email about what we talked about.

A Thriveworks Client, verified client of Caroline

My provider has been an excellent resource for tools and techniques, supportive and validating. It was easy to find a good fit and schedule with my chosen provider.

A Thriveworks Client, verified client of Caroline

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Get to know Caroline

Why did you decide to become a counselor?

My passion for counseling was born out of a deep desire to share a new light of hope with others - a light that shows there is a pathway forward from the anxiety or depression that can sometimes darken our vision of life. Celebrating the discovery of renewed life with a client is a truly rewarding experience. For me, counseling is not just a job, it is a life calling to make a difference for others by walking alongside them through their difficult times.


What types of clients do you work with best?

I work best with clients who are open to challenging the "secrets for success" they thought they knew. Clients who allow themselves to consider new ways of thinking have a higher probability of learning the new skills needed to begin moving forward again. In short, we are what we think, and what we think ultimately determines what we can do.


What type of clients are you most excited to work with?

I am excited to work with anyone who is committed to consistently working towards their goals. Commitment and consistency in the work completed at home is the determining factor for successful growth in therapy. The counselor shares the available tools, the client chooses to use the tools to complete the work that needs to be done. Both components must be present to make progress towards achieving the desired goals.


What's one thing you wish all clients knew?

I wish all clients knew that they have within themselves the ability to make significant changes in how they feel through adopting simple changes in how they think about life's every day challenges.


Why did you choose to practice at Thriveworks?

I came to Thriveworks because I was seeking an environment that is client-focused and that would allow me to bring everything I have to give to my counseling practice. Thriveworks' offering of both in-person and virtual counseling settings, as well as late appointment options, provides clients with maximum flexibility to chose the setting and hours that work best for them.


What inspires you?

The experience of true connection with others is what inspires me to give my best every day. It is in finding connection with others that we discover we are not alone in this world and that our lives have purpose. Professor, Author and Lecturer Brene Brown defines it best: "Connection is the energy that exists between people when they feel seen, heard and valued; when they can give and receive without judgment; and when they derive sustenance and strength from the relationship." This is the same level of connection I seek to establish with my clients in our very first meeting. And every time that connection turns into progress, I am inspired all the more!


What can clients expect in their first session with you?

I want my clients to leave our first session with the understanding that they have been heard, that what they are feeling matters, and that whatever they share will never go beyond our conversations with each other. Establishing comfort and trust is essential for the development of a successful therapeutic relationship, and that is always the first thing on our agenda.


What do you want to accomplish with an individual in their first session?

I want the first session to be a comfortable space to share the experiences and events that have brought you to this moment. Once a genuine understanding is established, we will work together on identifying goals and establishing flexible timeframes to accomplish them. You will also gain understanding of the important role of daily self-care as the new foundation upon which you will rebuild and reclaim your life.


What should clients know about you before scheduling a first counseling session?

I want clients to know that I am genuine and real. I will listen with openness and I will never judge. My clients will always be heard, respected and validated. They will never be left feeling they are just another appointment on my calendar nor will they ever feel like a "diagnosis." My clients will feel my full attention when we are meeting and my efforts will always be directed towards helping them to achieve their goals.


What do you do for fun/on your time off?

I love being outdoors and being mindful about the beauty of nature around me. Nature is one of our best resources for healing...and it is FREE! I love spending as much time as I can with my family or having lunch with friends. I also love spending time with music, whether it be listening to my favorite rock tunes or playing the piano. Music speaks to the soul like no other language can. And finally, I love baseball! I'm frequently watching televised MLB games or occasionally going with a friend to a Durham Bulls game.


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Other areas of focus

SpecialitiesGrief, Depression, Anxiety, Life Transition, ADHD, Coping Skills, Medical / Health Issues, Divorce, Stress / Mental Stress / Work Stress, Trauma / PTSD, Bipolar Disorder, Self Esteem
ApproachesSolution Focused Brief Therapy (SFBT), Person-Centered Therapy, Mindfulness-Based Therapy (MBCT), Dialectical Behavior Therapy (DBT), Compassion Focused Therapy (CFT), Cognitive Behavioral Therapy (CBT), Any / Eclectic, Motivational Interviewing
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Education and training

Years in practice
9 years
Graduating institute
Barry University
Graduating degree
Master of Social Work
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Additional details

Languages spoken by this provider
English
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NPI number1003490251
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State of practiceNC
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License numberC014633
Practice location

Practice information

Book your first session

Individual Counseling
Caroline is available for Video visits.
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Caroline Carlson's profile image

Caroline Carlson

Licensed Clinical Social Worker (LCSW)she/her