Thriveworks Ratings & Reviews

At Thriveworks, we aim to make therapy work better for everyone, which is why our clients’ experiences are so important to us. We offer several different ways for clients to provide us with their honest feedback including follow-up surveys and Google Reviews, which help us continue to deliver high-quality care and service.

This also helps those considering our services make an informed decision based on reviews that are fair, honest, and verified.

Google Reviews – what people are saying about Thriveworks

As of February 2025, we are currently rated 4.4 stars out of 17,410+ Google reviews across our 330+ locations nationwide. Every client is provided the opportunity to submit a review following their session with their respective clinician. This invaluable feedback helps us to maintain the high quality of service we strive for and make any improvements as needed. It also provides those considering our services with an accurate and transparent representation of the services Thriveworks provides.

Meredith C.
June 2024
I am very happy with my entire experience with Thriveworks. From the initial phone call to my individual therapy sessions, they have been extreamly helpful and my therapist is fantastic. Highly recommend.
Jasmine B.
March 2024
The website is user friendly. The customer service is amazing. And my therapist just so happens to be a perfect match for me. That’s what I love most about this place, you can find someone just for you.
Joanne H.
March 2024
Stellar experience! No rush, no worries. In & Out. Pleasant hallway with chic art. Compact office suite. Restroom key available to clients in reception area. Clean, comfortable, setting. Councilor addresses present challanges with tips and methods for daily life improvement. Attentive to issues & stories, works to forward-thinking and positive philosophies.
Washington F.
March 2024
Wonderful. I felt heard and look forward to future sessions. It was challenging to find it, but now I'm okay.
Rachel B.
February 2024
I’ve been going to Thriveworks for a while now and I’ve always received good service. Leslie grant is my counselor here and she is intelligent, helpful, sensible, and determined to help. Coming to see her you can always be guaranteed your appointments are on time, substantial, and worth the trip. Thanks Leslie!
Pete N.
June 2024
We had our first online session with our counselor last night. Upon calling Thriveworks, I spoke with someone who helped me work through and find the right counselor. They ask alot of questions, take information and also verified my insurance and that our counselor in fact accepted our insurance. We booked another session and hopefully we are on the road to a better relationship.

The above collection of Google reviews have been hand selected for display

Website reviews – how we verify reviews from real clients

On our website we also display reviews we have collected internally. Reviews displaying a blue badge have been manually verified as real clients, ensuring authenticity, and we don’t filter the display to only showcase the overwhelmingly positive or hide any constructive criticism.

Hear from our clients

4.7 Learn about verified reviews
★★☆☆☆
Our clinician "deleted" our 2 pm appointment at 7:15 pm the night prior with no explanation and we were not notified. So we arrived and after waiting 15 minutes with no one acknowledging us at the office, we called and were informed our appointment has been deleted. This is entirely unacceptable. We would be penalized if we did this to the clinician, and instead we're still penalized with our waste of time and gas.
Read more Our clinician "deleted" our 2 pm appointment at 7:15 pm the night prior with no explanation and we were not notified. So we arrived and after waiting 15 minutes with no one acknowledging us at the office, we called and were informed our appointment has been deleted. This is entirely unacceptable. We would be penalized if we did this to the clinician, and instead we're still penalized with our waste of time and gas.
Rebecca Jan 2025
Thriveworks.com verified review
★★★★★
Amy Lake and I had a tele appointment last week and now I am here for our in-person session. The office is very. Amy is very thorough and nice.
Read more Amy Lake and I had a tele appointment last week and now I am here for our in-person session. The office is very. Amy is very thorough and nice.
Angie Nov 2024
Thriveworks.com verified review
★★★★★
She is a wise old soul. A keeper for those who seek her help!
Denise Oct 2024
Thriveworks.com verified review
★★★★★
I have been working with Dr. Covey for almost 6 months now and she has been excellent. I feel like I am heard and understood even when I have a hard time expressing things myself and putting thoughts into words. Having someone who can actually listen and provide the resources to assist myself with past trauma and current challenges has been a life changer.
Read more I have been working with Dr. Covey for almost 6 months now and she has been excellent. I feel like I am heard and understood even when I have a hard time expressing things myself and putting thoughts into words. Having someone who can actually listen and provide the resources to assist myself with past trauma and current challenges has been a life changer.
Merissa Oct 2024
Thriveworks.com verified review
★★☆☆☆
This is prior to being seen so this is strictly based on first impressions upon entering the building. The waiting area is nice but undefined as to where one should go nor any indications as to what is needed to be done. No one was there to greet us nor was there any desk or window to suggest someone would. We looked for the therapist's office but no doors had any identification to point us in the right direction. At this point we're at the mercy of the clock alerting the therapist to seek us out in the waiting area in order to be seen. Not the best first impression. I will update this review if and when we are seen.
Read more This is prior to being seen so this is strictly based on first impressions upon entering the building. The waiting area is nice but undefined as to where one should go nor any indications as to what is needed to be done. No one was there to greet us nor was there any desk or window to suggest someone would. We looked for the therapist's office but no doors had any identification to point us in the right direction. At this point we're at the mercy of the clock alerting the therapist to seek us out in the waiting area in order to be seen. Not the best first impression. I will update this review if and when we are seen.
Mandy Sep 2024
Thriveworks.com verified review
★★★★★
Having him as an unbiased, professional ear to listen to my situations has proven to be invaluable. So, many people in my life have tried to convince me to act in their interest and not my own.
Read more Having him as an unbiased, professional ear to listen to my situations has proven to be invaluable. So, many people in my life have tried to convince me to act in their interest and not my own.
Marcus Sep 2024
Review left on Thriveworks.com
★★★★★
Magyarita Anderson is outstanding: establishing struts and openness, offering insight, challenging me to deeply consider different ways to consider my Challenges. 5stars!!
Read more Magyarita Anderson is outstanding: establishing struts and openness, offering insight, challenging me to deeply consider different ways to consider my Challenges. 5stars!!
Walter Mar 2024
Thriveworks.com verified review
★★★★★
For the past year my mental, emotional and physical health has been restored. By God's providence, I connected with a psychiatric nurse practitioner at your agency. She skillfully assessed my situation and quickly prescribed much needed medication. I was at an all time low. Because of her expertise, compassion, and support, my life was renewed. So incredibly grateful to have my life back again.
Read more For the past year my mental, emotional and physical health has been restored. By God's providence, I connected with a psychiatric nurse practitioner at your agency. She skillfully assessed my situation and quickly prescribed much needed medication. I was at an all time low. Because of her expertise, compassion, and support, my life was renewed. So incredibly grateful to have my life back again.
Lillian Feb 2024
Thriveworks.com verified review
★★☆☆☆
Their billing is horrible. I signed a payment agreement and they did not honour it. They charged my card for way more than the agreed amount making my account go negative. Cancelled all my appointment and wont be using this service again.
Read more Their billing is horrible. I signed a payment agreement and they did not honour it. They charged my card for way more than the agreed amount making my account go negative. Cancelled all my appointment and wont be using this service again.
Sean Feb 2024
Thriveworks.com verified review
★★★★★
My therapist appointment was great and has been since I have been seeing him once a week. His name is David Harmon and he is really good listener and has given me some a great tools to begin healing from past trauma. I highly recommend him.
Read more My therapist appointment was great and has been since I have been seeing him once a week. His name is David Harmon and he is really good listener and has given me some a great tools to begin healing from past trauma. I highly recommend him.
Leigh Feb 2024
Thriveworks.com verified review
★★★★★
It was great
Sharon Feb 2024
Thriveworks.com verified review
★★★★
My child is a little more relaxed and happy after 5 sessions with Andrew. He will continue the therapy and we are confident he will getting better every day
Read more My child is a little more relaxed and happy after 5 sessions with Andrew. He will continue the therapy and we are confident he will getting better every day
Qingqing Feb 2024
Thriveworks.com verified review
★★★★★
I couldn't have asked for a better therapist. Nina Zuriff is such a good fit for me. She is very knowledgeable and compassionate. She has really helped me cope with this very hard time I am currently experiencing and makes herself reachable should an emergency arise. I am very happy I selected Nina. I would highly recommend her to anyone.
Read more I couldn't have asked for a better therapist. Nina Zuriff is such a good fit for me. She is very knowledgeable and compassionate. She has really helped me cope with this very hard time I am currently experiencing and makes herself reachable should an emergency arise. I am very happy I selected Nina. I would highly recommend her to anyone.
Roseann Feb 2024
Thriveworks.com verified review
★★★★★
I feel like my therapist is working well for me. She has given me some things to do and some things to think about.
Read more I feel like my therapist is working well for me. She has given me some things to do and some things to think about.
Winston Feb 2024
Thriveworks.com verified review
★★★★★
I could not be more pleased with my sessions. Been helping me tremendously
Glenn Feb 2024
Thriveworks.com verified review
★★★★★
My experience has been only outstanding. I was reminded routinely of upcoming appointments, my doctor was always punctual, and my session’s always left me feeling better because I was given an expert advice on how to go forward.
Read more My experience has been only outstanding. I was reminded routinely of upcoming appointments, my doctor was always punctual, and my session’s always left me feeling better because I was given an expert advice on how to go forward.
Anne Feb 2024
Thriveworks.com verified review
★★★★★
A very positive positive experience . She was very helpful, knowledgeable, warm, and thoughtful. We would highly recommend her again and thriveworks! Thank you
Read more A very positive positive experience . She was very helpful, knowledgeable, warm, and thoughtful. We would highly recommend her again and thriveworks! Thank you
David Feb 2024
Thriveworks.com verified review
★★★★★
My counselor is professional and knowledgeable. Good insight and clarity. She is helping me work on some issues that's been haunting me. She is a good therapist.
Read more My counselor is professional and knowledgeable. Good insight and clarity. She is helping me work on some issues that's been haunting me. She is a good therapist.
Lorraine Feb 2024
Thriveworks.com verified review
★★★★★
I have been seeing Terryn Maher for a couple of months now and she is awesome!! Very knowledgeable, attentive, thorough, thoughtful, caring, etc. I could go on for awhile. I’ve been in counseling with another therapist for about 14 years but I already feel like I’m getting so much more from working with Terryn. Thriveworks on a whole has been great to work with as well. They are easy to work with and schedule appointments with. I was nervous about working with a company over directly with just the therapist but it has actually worked out well. I highly recommend them!
Read more I have been seeing Terryn Maher for a couple of months now and she is awesome!! Very knowledgeable, attentive, thorough, thoughtful, caring, etc. I could go on for awhile. I’ve been in counseling with another therapist for about 14 years but I already feel like I’m getting so much more from working with Terryn. Thriveworks on a whole has been great to work with as well. They are easy to work with and schedule appointments with. I was nervous about working with a company over directly with just the therapist but it has actually worked out well. I highly recommend them!
Jennifer Feb 2024
Thriveworks.com verified review
★★★★★
I couldn’t be more pleased with the help Tracy Saucier has given me! She is so kind, compassionate and a great listener.
Read more I couldn’t be more pleased with the help Tracy Saucier has given me! She is so kind, compassionate and a great listener.
Jane Feb 2024
Thriveworks.com verified review
★★★★★
Both Rebecca and Sherold have been fantastic. They have been very helpful.
William Feb 2024
Thriveworks.com verified review
★★★★★
I've been seeing Caitlin since the end of 2023 and she has been great. I would highly recommend her to anyone!
Read more I've been seeing Caitlin since the end of 2023 and she has been great. I would highly recommend her to anyone!
Sydney Feb 2024
Thriveworks.com verified review
★★★★★
Very helpful
Clifford Feb 2024
Thriveworks.com verified review
★★★★★
Easy and convenient to book according to my schedule. I feel like I'm learning and making progress with Mrs. Antoine. She is extremely kind and empathetic. I would recommend a friend to Thriveworks because of my experience with her.
Read more Easy and convenient to book according to my schedule. I feel like I'm learning and making progress with Mrs. Antoine. She is extremely kind and empathetic. I would recommend a friend to Thriveworks because of my experience with her.
Aryanna Feb 2024
Thriveworks.com verified review
★★★★★
Our Family Therapy sessions have been sent from heaven. Rosalie Cespedes brings professionalism, care, experience and love to our session. It is hard to find a person that all the family respects and appreciates her advice. My two daughters and wife truly appreciate her advice and the positive changes has made to our daily lives. We will definitely continue working with her long term and encourage any family or person going through personal challenges and need professional; honest advice to try working with her. Thank you for all you have done.
Read more Our Family Therapy sessions have been sent from heaven. Rosalie Cespedes brings professionalism, care, experience and love to our session. It is hard to find a person that all the family respects and appreciates her advice. My two daughters and wife truly appreciate her advice and the positive changes has made to our daily lives. We will definitely continue working with her long term and encourage any family or person going through personal challenges and need professional; honest advice to try working with her. Thank you for all you have done.
Sandy Feb 2024
Thriveworks.com verified review
★★★★★
Always on time. Greatest sessions I’ve attended! Thankful for the opportunity to be part of the satisfied community! Thank you so much! Therapist: Sindy Castro
Read more Always on time. Greatest sessions I’ve attended! Thankful for the opportunity to be part of the satisfied community! Thank you so much! Therapist: Sindy Castro
Emmanuel Feb 2024
Thriveworks.com verified review
★★★★★
My therapist has been one of the best! He has been attentive and has provided great actionable steps to helping me be my best self.
Read more My therapist has been one of the best! He has been attentive and has provided great actionable steps to helping me be my best self.
Keon Feb 2024
Thriveworks.com verified review
★★★★★
I love my therapist and psychiatrist
John Feb 2024
Thriveworks.com verified review
★★★★★
Dr Stow is a true professional and I respect his assessment and knowledge.
Paul Feb 2024
Thriveworks.com verified review
★★★★★
Samer has done a great job getting to know our son and providing best practices to help him. He is personable and professional. We look forward to seeing our son make progress and move in the right direction.
Read more Samer has done a great job getting to know our son and providing best practices to help him. He is personable and professional. We look forward to seeing our son make progress and move in the right direction.
Crystal Feb 2024
Thriveworks.com verified review
★★★★★
Thriveworks is a great platform and easy to use
Alyssa Feb 2024
Thriveworks.com verified review
★★★★★
I have had a good experience with my counselor and she has offered some good suggestions and tips. She listens well and asks appropriate questions.
Read more I have had a good experience with my counselor and she has offered some good suggestions and tips. She listens well and asks appropriate questions.
Karl Feb 2024
Thriveworks.com verified review
★★★★★
Very helpful She is a pro. I know because I’ve had a lot of therapists. I’d give Thriveworks 6 stars if I could
Read more Very helpful She is a pro. I know because I’ve had a lot of therapists. I’d give Thriveworks 6 stars if I could
Alfred Feb 2024
Thriveworks.com verified review
★★★★★
My online visits with William have been a God-send! His style is relaxed, but attentive. I highly recommend ThriveWorks for your counseling needs.
Read more My online visits with William have been a God-send! His style is relaxed, but attentive. I highly recommend ThriveWorks for your counseling needs.
Jody Feb 2024
Thriveworks.com verified review
★★★★★
I’m 3 times better, because of the instructions and medication. I never was a medicine, trusting person. But after seeing my Psychiatrist, and him explaining the benefits, I trusted the process. And thank God I did.!
Read more I’m 3 times better, because of the instructions and medication. I never was a medicine, trusting person. But after seeing my Psychiatrist, and him explaining the benefits, I trusted the process. And thank God I did.!
Emmanuel Feb 2024
Thriveworks.com verified review
★★★★★
Always on time and service is great, I am happy with the service that I am receiving.
Victor Feb 2024
Thriveworks.com verified review
★★★★
Well I am happy with the therapist just have a few appointments but was a very good experience.
Read more Well I am happy with the therapist just have a few appointments but was a very good experience.
Jose Feb 2024
Thriveworks.com verified review
★★★★
Susannah was very sweet and attentive. She sent me handouts and gave me advice when I needed it. I will use her again when needed.
Read more Susannah was very sweet and attentive. She sent me handouts and gave me advice when I needed it. I will use her again when needed.
Suzan Feb 2024
Thriveworks.com verified review
★★★★★
The therapist at Thriveworks ( Stephen Medina) is absolutely fantastic. He is very well educated and is able to get me to open up.
Read more The therapist at Thriveworks ( Stephen Medina) is absolutely fantastic. He is very well educated and is able to get me to open up.
Sharron Feb 2024
Thriveworks.com verified review
★★☆☆☆
My counselor was great and I adored him, he gets 5/5. I received my first billing statement on 1-16-24, the email saying I could pay in part or in full. I payed about a 3rd, and planned on doing the same for 2 more pay checks. Today, 1-31-24, I received an email thanking me for my payment. Their billing department withdrew the remaining balance,over $350 from my account without authorization. I only had $60 in that account. I work in private healthcare, and my practice would never collect without a clients knowledge and consent. If they won’t pay, we don’t use their stores info and take their money, we send to collections and let them do their job. I did try calling, auto it said wait time 20 minutes. I sent an email to their department at 1ish, didn’t hear anything back by end of business day.
Read more My counselor was great and I adored him, he gets 5/5. I received my first billing statement on 1-16-24, the email saying I could pay in part or in full. I payed about a 3rd, and planned on doing the same for 2 more pay checks. Today, 1-31-24, I received an email thanking me for my payment. Their billing department withdrew the remaining balance,over $350 from my account without authorization. I only had $60 in that account. I work in private healthcare, and my practice would never collect without a clients knowledge and consent. If they won’t pay, we don’t use their stores info and take their money, we send to collections and let them do their job. I did try calling, auto it said wait time 20 minutes. I sent an email to their department at 1ish, didn’t hear anything back by end of business day.
Kali Feb 2024
Thriveworks.com verified review

Third-Party Reviews & Awards

Thriveworks is frequently put under the microscope by trusted third-party review sites that combine investigative research, extensive customer surveys and mystery shopper experiences to compile comprehensive and unbiased reviews of the services we provide.
Since 2021, our exemplary services have been recognized through 70+ award wins in a variety of therapy services categories:

Our Experts Are Trusted Media Sources

Our clinicians are regularly consulted by reputable media outlets to provide their expertise and commentary on a variety of mental health topics. We are proud to have had several of our diverse network of 2,000+ quality clinicians featured in over 10,000 news articles. Check out our press page to see Thriveworks clinicians featured in some of the country’s most valued news sources.

As seen in

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The New York Times

Business insider

The washington post

lifehacker

healthline

TODAY

Fortune

WSJ Logo

CNN

Vox

Special awards & recognition

  • Fortune, The Best Online Family Therapy Services of 2024
    Best Overall Family Therapy

  • Verywell Mind, Best Online Therapy Services of 2024
    Winner, ‘Best for Flexibility’

  • Healthline, Best Online Couples Therapy Platforms for 2024
    Winner, ‘Best for Insurance’

  • Choosing Therapy, Best Online Therapy Options With Insurance for 2023
    Winner, ‘Best for Flexible Scheduling’

  • Everyday Health, Best Online Family Therapy of 2024
    Winner, ‘Best Overall’

  • Yahoo Life, Best Online Therapy Services for 2024
    Best online therapy provider for fast, flexible appointments

  • Yahoo Life, 2024 Best Online Therapy For Kids
    Winner, ‘Most Convenient’

  • Verywell Family, Best Online Family Therapy of 2022
    Winner, “Best Overall”

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