She is professional and attentive. I am making great strides and progress with my mental health!

A Thriveworks Client, verified client of Carol

See what other clients say
geometry-shapes iconSelf Esteem, Relationships, Anxiety, Depression
Online in Maryland
20 years in practice
Ages served: 11-65+
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Accepted insurance & self-pay

Carol accepts 29 insurers
Aetna
Aetna Medicare Advantage
Anthem
Blue Cross Blue Shield
Cigna | Evernorth
Blue Cross Blue Shield | Anthem (Blue Card)
CareFirst BlueCross BlueShield DC | BCBS HMO
CareFirst BlueCross BlueShield Maryland | BCBS HMO
CareFirst BlueCross BlueShield Maryland | BCBS PPO
Carelon
Cigna | Evernorth - Employee Assistance Program (EAP)
Compsych
Firefly Health Plan | Cigna PPO Network
First Health Network
HealthSpring | Medicare Advantage
Humana Medicare Advantage
Johns Hopkins Healthcare | JHHC
JP Farley Corporation
Medica
Medicare MD
Multi Plan PHCS
Optum Serve
Oscar Health
Quest Behavioral Health
Railroad Medicare
Tricare East | Out of Network Provider
UMR
United Healthcare | Optum
United Healthcare | Optum - Employee Assistance Program (EAP)
United Healthcare | Optum Medicare Advantage
Uprise EAP
SELF-PAY COSTS
Out-of-pocket session costs for clients who don’t have insurance or aren’t covered by their insurance for mental health services.
$220
first session
$160
subsequent sessions
About Provider

About Carol

Carol Jones-Pinckney is a Licensed Clinical Professional Counselor and Board Approved Supervisor in the state of Maryland. She has over 20 years of experience in the human services field working with various nonprofits but for the last 8 years provided therapy for children, adolescents, adults, families, and couples.  

Carol applies a nonjudgmental, caring, strength-based, and integrative approach to therapy. Individualized assessments and treatment plans are key to achieving client goals. Carol maintains that collaboration, trust, and building a partnership are key ingredients to navigate through life’s struggles presented in therapy. Success is measured by how the client’s perception of the therapeutic process and engagement in sessions that work to achieve healthy and successful outcomes. 

Therapeutic modalities utilized in therapy include but are not limited to cognitive behavioral therapy, family systems, person-centered, couples therapy, and integrative interventions. The goal is to provide a caring and supportive environment for clients to feel comfortable sharing.  

Carol recognizes that clients often feel vulnerable and reluctant to begin counseling. Her approach is very warm and inviting acknowledging that this was a big step but the right decision to share emotions and feelings with someone new. Therapy is at the client’s pace and being mindful of the support each client needs.

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"Trust is important in building a relationship and the relationship you have with a therapist should include a genuine and positive regard for the client. Clients have to trust you before they can begin sharing their innermost struggles with a therapist."

What clients say

What clients say

These testimonials are from real clients who completed a satisfaction survey after their sessions and agreed to share their feedback. Results may vary.

Freeing having the ability to speak without fear of judgment

A Thriveworks Client, verified client of Carol

Carol is very helpful!

A Thriveworks Client, verified client of Carol

My therapist is compassionate and friendly. I feel very comfortable talking to her and sharing my thoughts and pain. Right now I don't have much joy and she's helping me deal with ....

A Thriveworks Client, verified client of Carol

She is professional and attentive. I am making great strides and progress with my mental health!

A Thriveworks Client, verified client of Carol

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Get to know Carol

Why did you decide to become a counselor?

My decision to become a counselor started at a very early age when I saw so many peers my age struggling because of circumstances that were out of their control. I recognized that with support and a caring mentor he or she could improve their life.

What types of clients do you work with best?

I have a passion and work well with adolescents and women.

What’s one thing you wish all clients knew?

I truly believe in an individualized and genuine approach to helping clients. Clients have to trust you before they can begin sharing their innermost struggles with a therapist.

What inspires you?

What inspires me is people being caring and wanting to change even when its difficult.

What can clients expect in their first session with you?

Humor and a genuine authentic presence.

What do you want to accomplish with an individual in their first session?

The client to feel like change is possible and they want to come back for another session.

What do you do for fun/on your time off?

Watch Netflix, Hulu, and talk to friends.

Read more
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Other areas of focus

SpecialitiesSelf Esteem, Relationships, Anxiety, Depression, Coping Skills, Infidelity, Women’s Issues, Trauma / PTSD, Stress / Mental Stress / Work Stress, Anger Management, Divorce, Grief
ApproachesHumanistic / Rogerian, Family Systems, Cognitive Behavioral Therapy (CBT), Person-Centered Therapy, Solution Focused Brief Therapy (SFBT), Strength-Based Therapy
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Education and training

Years in practice
20 years
Graduating institute
Virginia Commonwealth University
Graduating degree
Master of Science in Human Services with Specialization in Mental Health Counseling
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Additional details

Languages spoken by this provider
English
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NPI number1952891939
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State of practiceMD
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License numberLC8240
Practice location

Practice information

Book your first session

Individual Counseling
Carol is available for Video visits.
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Carol Jones Pinckney's profile image

Carol Jones Pinckney

Licensed Clinical Professional Counselor (LCPC)she/her