Experience the Thriveworks Difference
The Thriveworks Difference
At Thriveworks, we aim to create an exceptionally positive experience for our clients. This includes our expert-level staff, customer service commitment, and technologies that help clients get the most out of their sessions.
Our approach to care includes both excellent service, and unique quality offerings. We call this The Thriveworks Difference, and it’s getting better all the time.
This is what your enrollment gets you; valuable services insurance does not cover.
Advice by Email
Your counselor or coach is available by email to offer quick, non-medically necessary guidance (during business hours). Since many Thriveworks providers receive emails by both computer and smartphone, responses are often very prompt. This service is available to you even though it doesn’t qualify for insurance reimbursement.
Advice by Phone
Need some on-the-spot guidance? Consult with your counselor/coach by phone for non-medically necessary advice, even when you don’t have an appointment. He/she will make a best effort to be available. This service is available to you even though it doesn’t qualify for insurance reimbursement.
Get the most out of your sessions with Therapy Buddy, our mobile app with five password-protected features. Available for iPhone and Android.
Access to exclusive video content by leaders in the counseling/psychology field.
Have a life improvement question or want to encourage others? Join the discussion at thriveworks.com/community, our mental health discussion board moderated by mental health professionals.
Our Premium Quality Standard
We go above and beyond to provide excellent clinical and customer service.
More than 97 percent of sessions begin on time, or early.
Can’t make it in? Connect with your provider via telephone or HIPAA compliant videoconference.
Highly trained, top rated, licensed providers.
Most clients are offered an appointment that’s within as little as 24 hours of their inquiry.
Premium Session Times
Our offices are open from 8am-9pm M-F, and on weekends.
To make our services affordable to you, we are in network with most major insurance plans.
Of course, we provide free coffee and tea refreshments in our offices.
Clients can schedule, or change, sessions conveniently online.
Pause or Cancel Anytime
Clients are in control. Pause or cancel your enrollment by following the prompts emailed to you when you scheduled your first appointment, or by simply emailing us at email@example.com.
*We do not provide preferred access to providers or make our practice inaccessible to clients who are unable/unwilling to pay the fee. If this is you, call us so we can provide you a waiver.